Salt Lake City, United States
564 E 300 S #4032
N/A
+18013281521
Every time I've been in a branch I've waited an eternity and their employees are shockingly incompetent. Clunky online banking system. Bank communicates via mail despite boasting a robust online banking system. If you move away, close your account because it's impossible to get anything done over the phone.
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We really love this credit union. Missy is wonderful! She is personable, caring, and professional. We have nothing but great things to say about this place.
I love Utah federal credit union they have been a godsend to me I especially want to give a special commendation to "Missy"@ Utah federal credit union she has always been excellent to my needs and has never let me down....if it wasn't for her helping me in my times of need I don't know where I would be today. So on behalf of my family and myself I want to say thank you from the bottom of my heart your awesome..... sincerely, John Mickelsen
They sponsored our school's financial literacy curriculum, which we super appreciate!
We have had such a positive experience here. Years ago, they had faith in us when others wouldn't by refinancing a high interest auto loan for a MUCH better rate. This enabled us to pay off the vehicle early and build good credit. We have continued to utilize the services: my daughter and son now have vehicle loans here. They treat you like they actually care about you as a person and a member. They show you that they value your business by treating you with respect and kindness. Very efficient, organized and fast. The only complaint I have is that I couldn't do more business there: I wasn't able to have a trust account here for my company. Thanks UFCU!
Always remember my name, always treat me like a friend when I call or walk in. My wife recently had to go in for emergency surgery, I called and explained that my account was short to cover her medications and other expenses, they opened a line for overdraft no questions asked. Seriously I've never been treated as well at any other bank or credit union.
I love this credit union. The customer service here is wonderful, and from the day I opened my account they have treated me like I was a member of the family. I have other accounts at Co-Op credit unions, and they are always so helpful when I need to make transfers from any of those accounts. They are friendly and helpful no matter what I need, and I just genuinely enjoy working with them. I am also a very big fan of their Christmas Club account -- you can put money in at any time, but can only withdraw during the Christmas season -- such a brilliant way to save for Christmas! They do lack some of the amenities that larger credit unions offer (there is only one location, open M-F), but they more than make up for it in customer service. I'll be keeping my account here for years to come.
I being doing business like car loans with this bank for over 27 years, it’s one of the nice people to work with they offer low APR
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