San Antonio, United States
510 St Xavier
N/A
+12102222277
I am so glad I found James. Wife's computer starts having problems and I tried to do a factory reset after backing it up. After removing Windows, the computer locks up requiring a BitLocker key that I did not have. No bypassing it. Talked with my tech friends who said I was going to need professional help. I explain the issue to James and he assures me that he can fix it at a low flat rate. I took it to him on a FRIDAY NIGHT and he has it ready for me the very next morning. It works better than I can ever remember it working and the WiFi issue I was having was also completely resolved. I am very happy with the results, price, and timeliness. I doubt any of the big stores could match this. James will be my first call any time I have a computer issue.
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James has worked on 4 laptops for us in recent weeks and we couldn't be happier with his work, his prices or his professionalism. Plus, he did all the right things where COVID-19 is concerned. Safe pick up, drop off, you name it. I'm responsible for around 60 -70 computers where I work and I feel very blessed to know that if something goes wrong with any of them we'll have James in our corner.
Wish I had the same experience as others who rated Jame 5 stars. Met with James for him to have a look at my laptop and was instructed to purchase a new screen. Called and texted him to drop my computer off to have new screen installed and he was unreadable for two days. Finally got a text back late on a Friday night and arranged for a drop off on Saturday morning, he was unavailable again and did not respond until Tuesday. Not a very professional way to conduct business. Took my laptop elsewhere only to find out there was nothin wrong with the screen but instead the housing compartment the screen sits in.
Brought my laptop in for battery replacement that Best Buy said would take them 2 weeks to fix, ACE did it in 2 days for 20 cheaper. In addition they cleaned my laptop for free.
James is great! By far the lowest cost of anyone else in town to replace my laptop screen. James was quick and professional. The replacement screen that came in had some minor scratches I didn’t even notice, but James insisted on replacing it with a new one. He did the reinstall as soon as he got the part and was done same day. I highly recommend anyone to go here for any computer repair service. 6 stars.
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