San Antonio, United States
21803 Encino Commons #104
N/A
+18889925266
Pool Construction wrapped in November. Great experience from start to finish. Very upfront and transparent on pricing. Design and construction phases went well. All the crews that came out were professionals. I would recommend them to build your pool.
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Our experience with Alamo has been very good so far. No missed appointments and straight forward estimating. They broke ground on 8 Dec and excavating was complete on 11 Dec. I'll update my review as we get further into the project. I will add...Alamo was the only pool company that was willing to provide us a quote. Reading other reviews I see some folks complain about responsiveness. We also requested quotes from Cody and Blue Haven. No response at all! But guess what? I didn't write negative reviews on them because I don't know why they didn't respond. Maybe they didn't need the business. It certainly doesn't warrant me trying to damage their reputation by writing a negative review. I write reviews on companies with which I have actual experience.
We have been trying to get our pool built since October; we signed our contract last June. While the pool quality is fine, the process has been super frustrating and extremely slow. The communication has been minimal at best as I don’t even get responses from them at times. I feel like I’m always getting the runaround and they have spent less time in these 19 weeks actually working on the pool than time that has passed. I recommend you going with a company that has their own crew and doesn’t need to hire outside crew. As far as the quality of the pool, the work has been fine and have no complaints. I don’t know if this company has just overextended themselves but if your expecting to get your pool done within a normal timeframe, then don’t!
I've called at least 10 times about the online specials and they can never answer any questions. They always say I can take ur information a I've called at different times different days and noone can ever answer any questions. I wanted to them as a new pool builder but not anymore can you imagine once they have my money no wayy
A.J. this review was a long time coming! Let me first say thank you for a wonderful pool...no scratch that...an AWESOME pool that me and the family enjoy swimming in and entertaining guests! It is a grand showpiece, strikingly beautiful and a dream come true for us. Secondly, this was not our first pool rodeo and of course we had all the anxieties and emotions regarding a pool build and sifting through the potential pool builders is a daunting task. When we met (and hired) A.J to build our pool he relieved us of any stress that comes along with the pool building process. He is professional, honest, budget conscious, patient, REALISTIC with you and a fun person to engage with in business. Our pool was constructed in record time in a little under 60 days and that was due to LOTS of pre-planning, sorting out design issues and ensuring the finances were squared away ahead of time. A.J. gave us the personal attention we needed, always returned our calls and his crews were always on time and on target. But, it does not stop there: since our pool was finished a year ago, A.J. has headed our calls on any maintenance questions or if need be sent out one of his tech's to check, adjust or fix any issues we may have had in running our pool. Currently, his showroom is located on HWY 281 north just passed Evans road and if you are considering building a pool go see A.J.!
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