San Antonio, United States
3349 S East Loop 410
$$
+1 2102470681
N/A
The drivers we had were always very friendly, but their business practices are definitely not designed with the customer's best interest in mind. We have been stuck with their contract for the last 10 years......We started off with their grey uniforms for 4 years, then wanted something different to match our branding better. We tried switching shirts, but the guys in the field didn't like them, plus they still didn't match our branding well. We needed a teal shirt, but they didn't have anything like that......Well after another year went by, we thought our contract was over, and found some nice teal shirts outside of Cintas, that went with our brand perfectly and the guys loved working in them.......So we told Cintas we would not renew......Well they said we still had a contract for another 4 years, because when we switched styles we renewed another 5 years unknowingly!! So we are now stuck paying 160/month for random items we don't need from Cintas until our contract is over because they are so stickler on their contracts. They don't even drop off the overpriced all purpose wipes and clean the floor mats like they are supposed to every month. We save an extra 200/month because the Cintas shirt rental is a lot more expensive than providing your own uniforms to employees, so thankfully it offsets the worthless 160/month we are stuck paying them until our contract ends.
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I’ve had the worst customer service i’ve been trying to cancel my account since the beginning of February since I closed my restaurant permanently. I’ve been calling they always say they will call back never do. I call again they transfer me to someone else it goes to voicemail yet they keep charging me every week. Every time I login into my account there’s a new charge. Never again i’m going to hire their service. Customer service is horrible.
Deli
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