San Antonio, United States
17427 San Pedro Ave
N/A
+1 2104940800
KZP claims a world class warranty, but in reality it is not. My concrete patio that they poured has already cracked along with the flagstone after 18 months. KZP pours thousands of yards of concrete a year and shocked that they don't stand behind their concrete work for more than 1 year. My property is built on the North side of San Antonio and there is no settling since it is built on top of solid rock. They sell the extended service plan, but this should be covered under their standard warranty. I have learned over the years, no matter how the warranty is written, it is only as good as the company itself. Paying such a high premium compared to their competitors, I now realize wasn't worth it. They say I should have bought the extended warranty, but who knew the one thing they are supposed to do well they failed at. Only 1 year warranty on concrete work? Really? I get better warranty from someone off the street doing concrete work for a hobby!
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Want to thank the team at Keith Zars Pools for building the pool that we love! I would especially like to thank our superintendent Paul Espurvoa for the great service and the continuous status updates he provided through out the whole project. All the teams that came out were friendly and professional and we will definitely recommend you to all of our friends and family! Thanks again!
We had a great experience with Keith Zars on building our backyard oasis and will recommend them to anyone of our family/friends who would become interested in a new pool construction in the future. We would also like to thank the Superintendent Paul for his professionalism and service. He had great communication as our construction was in process. Thank you Paul!
Just signed our contract to build a pool with KZP and wanted to report five star service and professionalism thus far. Our design consultant Fabian Coronado has been super responsive and attentive during these early stages. His on time/punctual visit to our home to see our yard and his meeting with us to hear of our vision have all resulted in an awesome design that fits with our budget. As we considered the proposal and secured financing Fabian was always quick to respond to a call/email/or text message whenever a question arose. Also quite impressive is their design center which has multiple pools onsite as well as an astounding complex which is home to their equipment and construction materials... this is a professional organization!
How do I even begin to describe the incredible pool that the men and woman of Keith Zars Pools built for our family?! From start to finish, we always felt like we were the company’s number one priority! Their attention to detail throughout the planning, building, and finishing are truly second to none. We would especially like to thank Chevis Amick (our design and sales Rep) and Terry Shake (our construction Manager), both always went well beyond our expectations, spending countless hours guiding, informing, and involving us on every phase of our build. Their daily involvement truly allowed us to sleep easy, knowing our investment was in great hands every step of the way. If you are considering building your own backyard oasis, or contemplating which company to build your dream, I humbly recommend that you choose Keith Zars Pools! You will be wowed by their staff members, quality of materials, attention to detail, craftsmanship, customer care, their incredible warranty program, and affordable upkeep services. Thank you for making our dream a reality! -Matt
Deli
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