San Antonio, United States
5565 Tezel Rd
$$$
+1 2106473200
N/A
Drive-throughTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholCoffeeComfort foodHappy-hour foodKids' menuLate-night foodQuick biteSmall plates
This place has TERRIBLE service! I will never return and I advise my friends not to eat here. We went up to the counter to order. We read the menu 3 times and nobody greeted us or tried to take our order. After waiting about 5 minutes I asked someone kindly if there’s a cashier. She gives me attitude to be patient. It’s not even busy. I’d rather spend my money elsewhere!
like
Probably one of the worst places I've ever been. I'm sure it has a lot to do with the Covid thing though. Everything is limited now. Great atmosphere though.
I have been patronizing La Parrilla Mexican Restaurant for a couple of years, but the last few visits my order has not been correct. The food is always hot and fresh, so I tend not to open the bag until I arrive home so it will stay hot. After working a long shift on my contracting job, I had a taste for a beef enchilada plate and as tired as I was, I stopped and stood in the drive through window and finally was able to order. When I arrived home and opened my bag, I discovered I had cheese enchiladas and refried beans, not only did I not get my beef enchiladas, but I didn't get rice. So I called to inform them and spoke to the manager, Omar, who was very nice and asked when I could come back for the enchilada plate I ordered. I told him I would not be able to go back until tomorrow after Church service. I was too tired to go back out. He game his name and said come by tomorrow. Of course in my mind I was thinking I probably wouldn't have the same craving for beef enchiladas as I have now, but graciously accepted his offer. I went back on Sunday as promised and asked for Omar and was surprised to find he seemed to have forgotten about our conversation and I felt like he reluctantly replaced my order. My thoughts were, maybe he was hoping I would not show up. I was asked to pull up and my order was brought out by Omar, but I didn't feel like a respected customer and decided that I would no longer patronize this establishment. The food was hot and fresh as always, but didn't feel like a respected customer.
The best prices in Mexican food I can find anywhere else in the 78250 area! The customer service experience is astounding too.. Love the mini tacos and my sons love the bean and cheese tacos from here! Highly recommend!
Normally I order my tacos from them occasionally but today wasn’t a good day: missing one taco and found several egg shells in my breakfast taco (please excuse my photo). Very disappointed in them today! I’m one of loyal customers that get my tacos from them instead of any other places.
Deli
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