San Antonio, United States
5718 Eckhert Rd
N/A
+1 8772716466
We found this place while on wait list for another place and decided to stay. We sent our daughter here at 5 months old (first child, after maternity leave) and we could not have been happier. The baby room staff was so nice and attentive. Desiree was the best! I love the precious status app and the security of having to have 2 codes to get in.We only left because we moved to a different city but not that I'm in Austin I totally miss the days at this location! Wonderful place.
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Things have changed for the worse since the new director arrived. When Kari was there everyone seemed happier. Now, the motto seems to be 'you get what you get, and you don't throw a fit' (actually quote my son came home repeating). There is very little communication with the parents. Communication from the director was often vague or contradicted by the teacher. Our son had some behavior issues which we tried to work with the school to overcome, they didn't seem to want to hold up their end of the bargain. Simple requests like, 'give us a call if he doesn't nap so we can come and get him early before any issues arise' were ignored. We'd only get a call after he had a meltdown and hit another student/teacher. I get the feeling that they don't want to be part of a solution, they just want every child to do what they are told. If that is your style of parenting, then maybe this location will work for you. If you think that there should be a partnership between the parents and the school to help raise your child then you should look elsewhere.
First time looking for a daycare for my 3 yr old & after touring SEVERAL daycares for her, I was very comfortable & at ease with this daycare. Looked very maintained, staff was polite & answered my million questions! I can check on her at anytime on video, updates in an app & feel very secure with the 2 codes just to get into her classroom. Also went back a second time to let my 3yr old get a feel for the place, meet her teacher & I can tell she was very comfortable also!! VERY Happy I found somewhere we are both comfortable with & looking forward to her starting this month :)
Would NOT recommend this location! At first I heard great things from a family member taking their son, first few moths was great I loved it! Since the director changed it was not the same one bit right down to a simple good morning or have a great day when u enter or leave. The teacher had a break down in class which means maybe being in a room full of screaming toddlers all day as a career should maybe look into a new profession. Extremely unhappy and frustrated never going back!
I went over here because I was thinking about putting my daughter in daycare and I saw little kids playing on the play ground by themselves with NO adult supervision , which is completely unacceptable and unsafe. I will not my my child in an unsafe place where the kids aren’t supervised directly.
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