San Antonio, United States
2254 Brian McElroy
N/A
+1 2106749366
Lived here for almost a year and a half on Medina, the house was okay... our A/C went out three times, pieces of the roof came off in the wind, flooring was coming up in downstairs bath and kitchen, carpet was coming up... I could go on. We were lucky in the sense that we got a fine house if you consider what others get, but my real problem with them is the staff. It is clear that they may or may not know what they are doing. I was told that I was \breaking my lease\ by putting in a 30 day move out (we were actually on a month to month) and that our BAH would not be given back to us until December (we moved out in Oct.) I had to speak with a manger in order for things to clear up. The point is, if you are going to be here for under a year, living on base would be fine. However, take your money elsewhere. It is not worth your full BAH. There are much better deals around town.
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Not the worst place I have ever lived, but that's not saying much. For the rather steep price of full BAH we get a shoddy playground, a pool that doesn't open until memorial day (delayed this year actually) and closes on labor day despite the Texas heat, poorly mowed yards, random power outages, and a maintenence team that gives attitude when you actually want decent repairs made to their aging homes. It's a safe neighborhood thanks to security forces, yards are decent sized, and It's a short commute for work, but that's about all the good I can say for it.
They do not care about the Families that live in Chapman/Medina homes. The houses on that side are all breaking down problems all the times. The \walking\ trails and playgrounds there have not been taken care of and are in horrible shape. The trails you can barely walk without twisting an ankle. If you live there they will not really do any of the same stuff parades or anything like they do on the main base totally ridiculous. We have tried to get moved to the main base so the kids can actually play , have fun outside in the playgrounds and have a nice house but no luck.
3 days at work...it's a good place
Accepted a home move in June 15 2019, got a violation email stating I was not in compliance of housing regulations prior to move in email was 5 may 2019. Second email I received from housing asking if I was ready to move in on the 15th but was addressed to the wrong person. I believe that this office has very poor record's keeping and they truly don't know who lives in what home or what homes are truly available. The third and final thing is they usually call you 10 minutes prior to the office closing and don't return calls in a timely manner if at all. Seems like some shady business to me.
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