San Antonio, United States
125 Northwest Loop 410 Ste 350
$$
+1 2103080260
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
(Grooming Services) This was my first time here to take my two babies (pugs) to be groomed. I am very particular and careful as to where I go and whom grooms them. However, I must say, these guys were AWESOME. They were detail oriented, fast, and very affectionate with my kids. I am definitely coming back. Thank you Petco grooming team (Lindsey, Maria, Brittany) at the Northwest Loop 410 location. You guys ROCK.
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(Grooming Services) Very fast service & received the cutest cut & wash for my little chewy! Plus, the lady was soooo sweet, professional, and told me about how you can get a free wash after i think 6 grooming services on the Petco app. (Kind of how Smoothie King use to have a punch card... same thing here but on mobile app only) Definitely will bring my fur baby back in 4 weeks. (Paco)
Everything was ready when I arrived so I was able to run in and out. I take care of my elderly mother so I need to make things happen a quickly as possible so as not to leave her alone too long. The young woman that took care of me was extremely friendly, so that made me fee good as well.
We found our kitty. Hopefully it goes great and I can make enuff money to bring her home. My son needs her as much as she needs him.
Although the process was VERY FAST, I personally am not concerned with that; I have more interest in the ability of the employees to interact with other human beings. Although I myself like animals more than people I still, as a person who works in retail, know it's necessary to be kind and respectful and welcoming to people who come into your store and just want to spend their money there. The person at the front register/counter was DELIGHTFUL. A for her. I apologize for not remembering her name. I understand not everyone has good social skills but when you work in a business like retail you need to get some or you need to pretend you have some. Or management should not let those who don't interact with the public. I WISH management understood this. I am definitely a customer who would drive out of my way to go to a place that has better service or at least have people who are more welcoming. I am glad that this store, which is actually closer to me than another, has this person working there. Hire more like her!
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