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Waste Management - San Antonio Hauling

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San Antonio, United States

wm.com
Garbage collection service· Debris removal service· Garbage dump· Garbage dump service· Reclamation centre· Recycling center· Waste management service

Waste Management - San Antonio Hauling Reviews | Rating 2.2 out of 5 stars (5 reviews)

Waste Management - San Antonio Hauling is located in San Antonio, United States on 4730 S East Loop 410. Waste Management - San Antonio Hauling is rated 2.2 out of 5 in the category garbage collection service in United States.

Address

4730 S East Loop 410

Phone

+18008005804

Open hours

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D

David Adams

They have some of the worst drivers. This morning at about 03:40 a driver exited a parking lot without stopping. This was on Valley Hi. I almost hit the truck and the driver wants to stop like they want to get out and fight because I honked at them. I'm putting this here because reporting them to the HOW'S MY DRIVING doesn't change this. Maybe hurting your ratings will.

P

priscilla klimko

Is it just me? this happens all the time ridiculous

A

Anna Marie

Unethical. I am being billed for services that are not being provided. The dumpster was delivered on 5/13/19. We took our fence down to allow plenty of space for them to place it. We received our first pick up on 5/22/19. When June came, I received the bill and paid it on 6/4/19, over 2 weeks before it was due for the month the of June. We did not receive a single pickup for the whole month. I sent an email 6/16/19 and was told shortly after that they will not be picking up put dumpster anymore because the driver said our street was too narrow. Republic and Tiger Sanitation both pickup without any issues. I feel that if the street width was an issues, this should have been relayed when the dumpster was first delivered and not even left. I also received an email frustrating customer service stating that the driver confirmed service was provided for 6/12/19 and 6/5/19 when in fact it was not and I had even received a call from WM stating the driver was refusing to pickup anymore. It is now July 3, 2019 and the dumpster has been sitting full of thrash for a month. I called back on 6/27/19 to see when they were going to remove their dumpster because we could not get another until they did. They said they would have it removed, but as of 9pm 7/3/19 it is still there full and smelling of rotten garbage. There is no problem with them billing me for services that they refuse to provide. I am still waiting for a resolution to include removal of the dumpster and refund of services paid for that were not received. Update: It is now 7/7/19 and the dumpster is still sitting there unserviced for over a month and I am being billed 107 for July.

J

Jim Vick

If my understanding is correct, folks who have brush, tree limbs, and large items (that would not normally be picket up on regular garbage days, are supposed to have them on the curb by 7:30 AM on the last Monday of the month and waste management has that entire week to come by and take it away. Had my stuff on the curb by the prescribed time 24 June. Now its 2 July and its still setting on the curb.No pick up. Contacted Waste Management customer service 1 July 2019 reporting it. Was provided ticket number 998147 and was told it would be taken care of on 2 July 2019. At 4:45 PM contacted customer service and they informed me the drivers had until 7 PM to finish up. It is now 8:14 PM and the trash is still setting in front of my house. Around 3 PM saw a truck at the end of the street. However, the driver was standing outside of it talking to someone other than a helper. but, never made it down the rest of the street. Seems there may be a definite lack of communication between customer service personnel in what they tell the customer and what actually happens. Don't think any type of pick was done in May either. Since one can not give a minus rating, I will give on star. Sure would like to see all the brush taken care of by 5 July 2019. If not, the it will set until the last week of July and then want get picked up then.

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Sabrina Ramos

Every week they drop my can after the take the trash. There will be times where they drop a bag of trash and dogs get it so im in the street picking up trash . Weve been waiting for 2 weeks for a bin exchange.

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