San Diego, United States
3355 Admiral Boland Way
N/A
+1 8337631740
Always a pleasure doing business with National. The only car rental company I use. No lines, no waiting. Book on user friendly app, pick your car and go. I've spent too much time in lines in the past with discount car rental companies. The benefits of loyalty are extremely generous with National. Get the app and go!
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I decided to rent a car from that day minutes before the cab I was in, dropped me off there. To add to that, my plans changed to take me to Mexico!! I have rented from national many times and I like the Emerald club options of picking a car and driving away. That alone keeps me coming back. But today I went to the desk and when they pulled up my details and as soon as he knew I was going to Tijuana, Mexico he immediately offered Mexican insurance. I quickly accepted! Just the way he did that knowing that I don't take the insurance normally was very impressive. I appreciated the professionalism. It continued as he guided me to the cars that were located on another floor. Top notch service once again National. I will be back....
Everything process wise went fine. 3* because : We rented a car for 2 days, ended up deciding we wanted to extend a day... found our total cost was going to be more than double, because our 2 day rate was now a 3 day rate. Didn't make sense to pay 150 to keep our car for one extra day, so we returned the car and got a car from a different company for 1 day at 90. Why would I extend the same car when I can get a new car for cheaper? Doesn't make sense to me. Otherwise everything went fine.
Nice airport with easy access to transportation. Very weird to fly in with mask on.
Car was in Great shape and very clean. Process to reserve, pick up and third was super easy. The staff were all extremely nice. Makes me feel great about doing business with this company.
Deli
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