San Francisco, United States
555 9th St
$$
+1 4152520490
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Public toilet
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
This might be one of the worst experiences I’ve ever had in a retail store. I was searching for a specific Dyson air purifier that was sold out all over the bay area, and they had one. I asked them when I entered the store, and one of the guys took it out of the back stock, and set it aside in customer service so I could browse around. When I went to check-out, it turns out that they had sold it to another customer who ordered it for pickup! This is absolutely unacceptable from a customer service standpoint. What’s worse was that this air filter was pretty urgent. They had another one that was a return that was the last one, but that one that I originally got was unopened. The guy who assisted us in the end ordered it from the warehouse with a coupon, which is better than nothing. But a combination of needing it urgently, and having the item taken from us from a lack of communication from the staff, made this shopping experience here a terrible experience. Even the manager didn’t want to deal with the situation, and told the cashier to deal with it herself. Props to the guy who helped try to make it right, but it doesn’t change that this was an unacceptable experience.
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Such a amazing place to go for all the things you need for your home..and more!!! All the associates greeted me! They were friendly and eager to help. They have a upstairs and downstairs. Downstairs has health and beauty products and cookware. Upstairs they have Bee and Willow shop, Dinnerware, Home decor, Vacuums, cleaning supplies, Draperies, Bath Dept., Linens and a huge bathroom at the end of linens. There is a smaller bathroom for Men and Women on the 1st floor you need a code to enter. If you need a lawn mower or anything that you think is not in the store..Guess what They'll order it for you! Even stuff for your wedding! They'll walk you through the store and register you for gifts! Wonderful experience as always! Great job Bed Bath and Beyond!
Great store, friendly staff, amazing value right in SF city. Next to Trader Joe’s bonus. Love our new Crux Artisan 14 cup coffee maker. 79 less our Beyond 20% discount; simple, brushed stainless, perfect size.
I'll always be your customers. I was so happy that everything I needed was here. The staffs are very helpful, and I'm impressed because these guys are knowledgeable about their work. It was truly a commendable service and the best place to do your groceries. Highly recommended!
The store is going thru some changes, they removed a wall and now it looks great! Not so many associates but still if you have a cellphone you shouldn’t need anybody. Look up product info , stock availability and price all in the app. Lost of parking in the building. Don’t get in line at the costumers service area, it’s for returns and the line moves slowly. Plenty of other regular registers open on the other side. They added price checkers throughout the whole store so now it’s even easier to see the price. COVID-19 update10/2020 . Curbside pick up now available. See the items you need on your computer and reserve them for contactless pick up. Super easy !!!!! In store shopping available with new store hours. Please be courteous with everyone in the store. We are all in this together. Holiday merch is here. Safe holidays to everyone!!!
Deli
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