San Francisco, United States
2325 3rd St #224
N/A
+1 4152521063
DeliveryIn-store pick-upSame-day delivery
I had a great experience with Moddler - Jared was very helpful in selecting a material to print that suited my specifications and price point. The turn around time was fast and the parts printed were high quality and fit to purpose. I would absolutely return to Moddler to print future projects, many thanks to their team!
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Jared at Moddler was communicative and easy to work with. The turnaround was lightning quick and the parts are high quality. Couldn't ask for more!
I have been working with Jared and Camille at Moddler for the last couple of years, and every time we have interacted, I have been impressed with the speed of their responses, the care they take in preparing my orders, and the quality of the final product. I've thrown some pretty complex jobs their way, and every time they've come out flawlessly.
Jared accepted my project to reverse 3D a piece of plastic. The quoted cost was 300 for the CAD plus the additional cost for each piece ordered. On the day I was to deliver the demo piece, I asked if Jared would be willing to price match a competitor that was charging 50 less for the CAD. As a sign of good faith (and to prove legitimacy) I also relinquished the name of the competitor. After he said no, he abruptly declined the project despite my willingness to still pay his quoted cost. In an industry saturated with competitors, it’s fair to ask for a price match. It’s equally fair to decline the match but to completely and suddenly reject the project because I asked about a potential price match is clearly an unnecessary emotional response to a whole lot of nothing. His response to me was “we have every right as a company to refuse to do a project for any reason.” This is true but when the reason is in retaliation to typical business dialogue, it’s silly, juvenile, and unprofessional.
I came to SF with a California Dream. I called Moddler on a Thursday, left a message, and Jared called me right back. They provided my proof-of-concept model in 1 day!!!! I travelled 3000 miles to get quality service and like Moddler and would do it again. The best experience I could have asked for! Thanks again, for dreams do come true, if you know who to go to.
Deli
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