Gilbert, United States
525 E Baseline Rd Ste 110
N/A
+1 4802226160
We worked with CJ and our experience with him was top notch. We came into the project not knowing exactly what we wanted, and his creative vision and guidance helped us make our dream back yard a reality. He was responsive and attentive during the construction process, and even helped up resolve an issue that showed up well after the project was complete. In short, CJ at Sanctuary Landscape was professional and exactly the kind of person you want to work with.
like
DO NOT GIVE THIS COMPANY YOUR HARD EARNED MONEY OR TIME!! They do not value it. We have had trouble from the beginning and have been more than patient. Our job was completed in May. We had some issues with our rock having dark oil looking stains and our plants dying. As well as our irrigation leaking causing mud and a small amount of flooding. We were assured that this issue would be resolved because they offer a 90 day warranty. We are now well into September and have waited patiently and reached out several times to the owner and to one of their project managers Aaron. We have been promised for over three months now that our landscaping would be fixed with no call no shows and broken promises. We were originally referred to them by Presidential Pools. Who we were more than happy with and easy to work with. Unfortunately i cannot say the same about sanctuary. Time is money and in the middle of a pandemic you think they would value customers a little bit more.
Sanctuary has been the most unorganized and most unresponsive landscaping company that I have worked with ever. We are building a presidential pool and they contracted Sanctuary to re-lay our pavers and turf. It has been a nightmare from day one. Terrible communication between presidential and sanctuary. Neither one seemed to have the plans for our yard. Sometimes the trades would come out and have no idea what they were supposed to be doing. They did not communicate to us what plants needed to be taken out by us. Crews showed up to work but couldn’t because we weren’t notified to have plants taken out, which seemed to cause weeks of delay and even more lack in communication. CJ was great on our initial meeting but was highly annoyed when we asked about making changes to our plan, acting as if it was impossible to find our very generic Tierra Norte Pavers. He said he thought the current plans looked fine. It’s not his yard snd he won’t have to live with it. It was a giant pain to try to get invoicing for the new plans, which we ended up not doing anyways. The pricing for a small patch of additional pavers was outrageous. I’m addition to that total headache, they dumped sand and dirt for our job on 2/4 and it is now 3/16 and we “don’t have a date for install”. For a month and a half our neighbors have endured two massive piles of dirt that nearly go half way into the street and they are starting to complain. I do not blame them. Sanctuary installed our pool limestone over a month ago and has not come back to pick up extra pallets and materials and debris that has been sitting in our yard front. It is a complete eye sore. Thankfully, what work has been done has been of quality and the crews were very good about asking questions when they were clearly confused. I would absolutely not recommend this company. Period.
We worked with Presidential and Sanctuary for a landscape/pool design on our front and back yards a couple years ago, and we’re very pleased with the work. However, we have run into problems with some of the lighting in the landscape portion after a little over a year and have been 100% unable to get any sort of a response from this company. We have submitted forms through their website, called repeatedly and left our contact each and every time for over a month and received nothing but radio silence. I’m appalled and won’t recommend anyone use this company if this is the follow-up they receive.
Very pleased with the services we received from sanctuary Landscapping CJ’s attention to detail and planning helped our project move along quickly. We would highly recommend using their services
CJ ,Aaron and the guys did a fantastic job on the backyard, travertine and landscaping came out beautiful, couldn’t be more pleased, highly recommended!
We just finished our pool and backyard project with Presidential and Sanctuary. It has been a great pleasure working with CJ from day 1. He is very knowledgeable, professional and responsible. Our project took almost 6 months to finish, however, some delays were due to COVID. Managerial oversight and co-ordination with Presidential could have been better. CJ was our point person and never disappointed us. Our yard looks beautiful and the credit goes to CJ, Chad and their hard working crew. I am confident that Sanctuary will continue to show excellent workmanship with our project in future as well.
Kip at President Pools referred us to Sanctuary Landscape. We worked with CJ at Sanctuary Landscape. CJ designed our front and back yard. We weren’t exactly sure what we wanted but we provided CJ a few ideas i.e. fire pit, barbecue, turf, travertine, etc. CJ created the perfect design. We love how both turned out. We went with the lighting package which shines on a few trees in the front and back yard which turned out great. We did have a bush in the front yard that died after calling Sanctuary Landscape they replaced it within a week. CJ kept us informed as the project progressed. I would recommend Sanctuary Landscape.
Deli
The best companies in the category 'Deli'