Sanford, United States
3248 NC-87 S
$$$
+1 9197772996
N/A
Kerbside pickupDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Comfort foodHealthy optionsKids' menuQuick biteVegetarian options
What a horrible experience! Placed an online order at 1:19, arrived to the store at 1:30 with 1 person ahead of me in line and 4 other people in the lobby waiting for their orders. While waiting, 3 other people came in after me. 2 of those people were for online orders and 1 placed an order. At 1:57 I was the last person left in the lobby still waiting on my order. And then when given my order it was incorrectly made. After asking the lady behind the counter to correctly make my order she became irritated and I no long had patience with them. I then ask her to read me back my order I placed online and she responded \you placed the order so your should know\. I then called the corporate complaint line and gave them my information and what happened. Even after receiving my order back, I noticed items from my order were missing but my tolerance for this store was done. I informed the lady I will be anxiously waiting a return call from the owner or corporate and she yelled over the counter to me saying \well we know where you will end up\. I left sarcastically thanking her for her customer service.
like
The food is awesome!!! The sweet tea is really good, and I'm very picky about my tea. The service is great! It is so nice to have someone pleasant take your order. She (I wish I would've gotten her name) makes you feel like you're a valued customer. She is there every time we go to firehouse subs in sanford and the atmosphere is so friendly and welcoming with her there. Next time I will ask her name.
I always loved firehouse subs. Food is always hot and tasty. Cant say i ever remember bad food from here. Thumbs up to you all.
Had a small takeout order, restaurant wasn't busy at all. Two tables filled and two people in line in front of us . Person who took our order mumbled and could hardly be understood. Waited about 40 minutes to get a takeout order. Got home and two out of three sandwiches weren't prepared correctly. Workers didn't seem happy to be there at all.
Good food
Deli
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