Santa Ana, United States
402 Goetz Ave
N/A
+1 9498303667
After 2 in person measuring, one the morning of the install confirming everything was good to go, I come home to find my garage shelves hacked off, the shelves and tools that were on them thrown on my couch, no phone call no nothing, they tried to use 2x4s as door trim on the installs leading up to mine and had to go back and change them all. Terrible, not even sure how someone can come into someone else’s house and be so disrespectful. Terrible experience Edit - the owner met with me and agreed to reinstall the shelf and make it right. They do make it right in the end.
like
Don’t even bother calling another shop! My Garage broke around 2pm so I reached out and they were booked till Monday along with a couple other shops. Maria who answered the phone is a problem solver! I expressed my concern about needing to get this done today if at all possible because I am slammed next week and it would be tough to find time. Maria said let put you on hold and reach out to Bob a tech in the field. I agreed and a couple minutes later she was back on the phone to tell me Bob would come out and take care of it. A short time later Bob arrived and got the issue taken care of in short order at a very reasonable price. He was professional, courteous and thorough. He also gave the door a complete check up after replacing the broken part. PS...I would like to personally tell the owner of the company that Maria and Bob are high caliber employees and a huge asset to your business!
Fast initial response. Technician was able to come out and assess the damage to my garage. It only took him about 10 minutes, but before he left he assured me that someone would call me the next day with a quote. I waited over a week and left many voicemails but never did hear back from them. We ended up using Mesa and they are the best.
The worst company ever he came and said you need to change the motor for 595 and took 29 and left my son came he fix it for 8 only If there is less than one I will rate them
If you need want your garage door serviced/repaired by technicians who are polite, professional & respectful - then Besser Bros. is the company you are looking for! We needed to have our opener erased and reprogrammed and need to get new remotes. I called Besser Bros. and they sent out a technician first thing the next morning! Ernesto S. arrived right on time, looked sharp and was extremely polite & professional. He made it a point to go over everything that he was going to do before he did it and made sure I understood how the basic elements of garage door openers & springs work; being that proper maintenance is so important and can actually be a major safety issue! After completing the recode, Ernesto adjusted our spring, lubricated all the components of the door & opener and completed a full safety inspection. I'm amazed at how much more QUIET our garage door is now that it has been properly serviced! Thank you Ernesto & Thank you Besser Bros!!
Deli
The best companies in the category 'Deli'