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First American Corporate Office

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Santa Ana, United States

firstam.com
Title company· Escrow service

First American Corporate Office Reviews | Rating 2.4 out of 5 stars (5 reviews)

First American Corporate Office is located in Santa Ana, United States on 1 First American Way. First American Corporate Office is rated 2.4 out of 5 in the category title company in United States.

Address

1 First American Way

Phone

+1 7142503000

Accessibility

Wheelchair-accessible entrance

Open hours

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Jason Shone

They will withhold your money without giving a explanation. This happened to me during re-fi last month. After i called they said they would send me the money right away. But nothing happened. Then I emailed again to follow tip. Not even a response after 8 days. Now I’m calling them but only reaches voicemail. I’m not happy at all.

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matthew gilmore

Unfortunately I have not had a great or even good experience with this company. I would leave feedback on the site however the page continues to come up blank after clicking feedback options. I had a closing and sent a large check with the public notary and my loan was canceled . It has been 2 months of calling and following up but I have not received my refund. The customer service has been horrible as well and no professionalism at all. A lady named Jennifer (who might be named Denise Houston) who was very rude over the phone mentioned she did not have a boss or manager or supervisor to help me. I will be passing the word to not use this company due to not providing my money and customer service I would not want anyone with a good heart to endure this experience.

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Antonio Aguilar

Update: I emailed the company per their response and naturally they never responded to my email. It looks like their response to my review was just a CYA on their part to look good; they had no intent to fix the problem. USAA farmed out the title work for my refinance to this company. The communication from this company was slow and intermittent at best, and when the process was all over they took money from my escrow which was supposed to be paying for my insurance and kept it, refusing repeatedly to send it on to USAA. As of today I'm still repaying the homeowner's insurance that I already paid and First American pocketed. Every time I call the company just \makes a note\ in my file but nothing happens. USAA has asked them to pay the money owed as well but have been ignored too.

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Jodie Gray

My rating is minus 5 Stars!!! I have been trying to get my plumbing claim handled since December 19th...(garbage disposal broken) I call every week and nobody comes out. They send you on the phone from dept. to dept. and still nobody comes out. I cancelled my policy via email January 7th and no response. I called today because I got a final payment notice for a service fee I paid and was refunded for nobody showing up. They told me that from Sept. when I purchased my warranty to January, there was no money to refund me from my 750.00 warranty. I can't get anything fixed, can't get a refund of my policy fee, they hung up on me today. Take my horrible experience and go to Old Republic Home Warranty, I had them before and never a problem. I will be going to them again and NEVER to First American again.

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Donegan McCuaig

Their service is set up for you to pay for, and not use. My wife and I have called many times. It's always a recording or puts you on hold FOREVER. We've waited 15 minutes, another 15 minutes, another 20 mins, you can NEVER talk to anyone!!! Totally a sham. I'm contacting CA Consumer Affairs Bureau

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