Santa Clarita, United States
23355 Valencia Blvd
N/A
+16617535555
Trust me and buy elsewhere. My sister and I had similar leases that expired around the same time. Hers from Rusnak and I leased from Valencia Mercedes. We both bought out our leases a few weeks apart. Come to find out Rusnak took 6,000 off her buyout price without her even negotiating. While Valencia Mercedes did not mention a discount at all. I originally wanted to return my lease and get another Mercedes from them at 140k. They wouldn’t even give a mileage allowance on my lease return. Great service Valencia! I can see why they were so enthusiastic about my lease buyout considering the profit they made on me.
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I often go there to service my cats they have a modern and inviting dealership. All Service advisors are friendly and knowledgeable about their line of work. Clean facility and easy in/out with plenty of parking.
I've been trying to reach out to M.B of Valencia a few times, left messages at the front desk operator since Monday about an issue after my Service B was performed there and haven't received a call back! I had to reach out to M.B. Customer Care twice and they even left messages to management and failed to respond back! Luckily Ernesto (my service advisor) was able to get a hold of and explain my issue! I ve having so my problems with my lease (2019 C300) since I got it from M.B. of Thousand Oaks ( and I have issues with them too). I decide to to move on from M.B. of Thousand Oaks and bring my business to M.B. of Valencia and now I'm changing my mind about them.
They are fantastic there and very accommodating. I can't say enough wonderful things about there customer service and ernesto their managing mechanic. 5 star all the way.
Monior is a rockstar. So very helpful and patient. Thank you very much for a great experience.
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