Schaumburg, United States
777 W Wise Rd
N/A
+1 8472607853
Yes I had to come in and couldn’t do it online so I was a little annoyed. But Jess was great. I left happy and got everything done quickly!! Thanks Jess! She was very good at explaining everything! I left knowing everything I need to. Thanks Jess!!
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My time using the storage was good. The staff was great.
Yasenia.. has been both very helpful and professional during my time renting strorage space from Public Storage.
I was looking for an affordable climate-controlled storage unit to store some of my personal belongings. I walked in on a Sunday afternoon and the office was still open. Ron, the employee at the front desk, provided exemplary customer service. He was very friendly, showed me the unit that I was planning to rent, and answered all my questions to my satisfaction. He walked me through the steps for signing the rental agreement, as well as physically showed me how to access the gated entry to access the storage unit. He also asked about needing any packing materials (I did not). At no point did I feel obligated to take the unit, but I got what I was looking for. Ron had his mask on at all times (covering the mouth and nose), and at no point did I feel uncomfortable with the social interaction that took place with COVID-19 in mind.
Went in for my agreement paperwork today. I was pleasantly greeted by an employee named Ron. He was very friendly and professional. I enjoyed his enthusiasm and joyful sense of humor. He showed me my storage unit and walked me through the process with ease. I was very happy with my customer service that I received.
Deli
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