Scottsdale, United States
8175 E Raintree Dr Ste 6
N/A
+1 4803614974
MechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
I had to have a rocker panel replace and Kaizen Collision Center did an outstanding job! The repair looks good as new. They matched the paint color exactly. The front office employees were professional and made sure to provide regular updates.
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Super easy from start to finish. I was kept up to date throughout the entire time my car was there and got several phone calls from Jim. I also got some old body damage fixed in which I paid out of pocket for and it was by far the most reasonable estimate I had gotten. I have no problems recommending these guys to anyone, and would go back in a heartbeat (but hopefully wont have to!) because I know what to expect—Good, reliable, professional service/work.
Let me be honest with y’all, this was the first time I’ve ever dealt with Kaizen Collision Center, but I can assure you it won’t be my last!! Kaizen where have you been all my life? Y’all I truly don’t have enough words to describe how awesome kaizen was, from the second I called they handled everything for me, there was even something I wanted done that wasn’t covered by my insurance, I would need to pay for this out of pocket, and yep they found someone to do it on site and the price was unbelievable, all I’m saying is I won’t use another collision center, if my insurance doesn’t have them in their referral’s, It will be a deal beaker! Kaizen thanks for everything. If you want amazing customer service, quick response time, fast, plus exceptional quality work, then Kaizen is your place.
The staff at Kaizen made the entire process of getting my car repaired so easy, and actually very pleasant! They are helpful, friendly, and efficient. They took great care of me and my van in a most timely manner! Thank you so much!
Great experience. Shea was incredibly helpful at organizing the bodywork and collecting payment. Overall, this business is well run and customer friendly.
I was recommended to bring my vehicle here after a somewhat minor fender bender. The shop could not have been more accommodating. I dealt mostly with Jason, who I believe is the General Manager ; as well as Shay - who is just one of those people who you can tell does 5741 different jobs, and does THEM WELL! I was without the car for appx 1 week or so, and was kept in the loop the entire time. Jason did a comprehensive walk-around the car once it was repaired and couldn’t have been more friendly. Not to mention, they guarantee their work for as long as you have your car! Shay got ALL of the behind the scenes information taken care of, and it made this entire process so easy on me, I can’t stress enough how much I’d recommend this shop to a friend or family member. You never want to be in a position where your car is in the repair shop - but if it must be so, and you’re in the Scottsdale area - I cannot emphasize enough how wonderful KAIZEN Collision Center is when is comes to every step of the process. Keep up the great work guys! -Jeff K. / Scottsdale, AZ
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