Scottsdale, United States
15681 N Hayden Rd Suite 116
$$
+1 4806590254
N/A
What an amazing experience … Sam and his entire staff were absolutely great , when doing a major renovation there's lots of stress Sam answered all my questions and even my texts at times I didnt even expect him to resond. Sam/Pelleco made it so easy and painless … the work is top notch , will definitely recommend Sam / Pelleco , you will not be disappointed.
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Our home was built in 2008 and we have remodeled everything except the master bath and utility room. Hired Pelleco Home Design for the project. Sam is wonderful. He was incredibly responsive, there were no hidden cost issues and they finished sooner than we expected. He had the subs lined up, and they were great, as well. Could not be happier with the result. I would definitely recommend them!
Sam the owner is very busy and sort of like working with a whirlwind, but he runs a tight business and uses excellent products at an excellent price. Becky in the office was a pleasure to work with and helps to keep things running smoothly. But the best were the workmen! Jason, the demolition guy, managed to save all of our backsplash tile without a single chip or crack. The install team bent over backwards to blend the existing tile with the new counters and did so seamlessly. Finally his plumber, Sean, hooked up all of our new faucets flawlessly. All of the workmen displayed nothing but positive attitudes and a true desire to get the job done right. Momma is happy!! And so am I!
Horrible, If you are considering this company, dont!! If negative 1000 was possible I would give them that score. I wish I'd have never done business with this company. We hired Pelleco to remodel our master bathroom. It was a huge mistake. The quality is similar to that in 3rd world countries. Very poor quality workmanship, no oversight of contractors, blames customer for problems, cheap quality parts and the list goes on and on. I will never use them again and will never recommend them to anyone. This was the worst remodel experience I could have ever imagined and was overcharged in the end. If you choose to use Pelleco I wish you good luck. You'll really need it.
I vetted at least a dozen contractors and probably contacted at least 30 in less than a week before I ended up going forward with Sam. He distinguished himself from the pack right away by showing up on time with great energy and professionalism. I felt like he both listened and responded intelligently and handled things from the start in a way that inspired confidence. While others whined and made excuses and made it painful to get info, he managed to get me a professionally prepared quote in about an hour. As a mark of an established professional he set realistic expectations on timeline and had people available who knew what they were doing that showed up and just got things done, and well. I'm glad I made the trip(s) to both where they have materials as well as their showroom to see the raw materials as well as professional setting and execution. I'm very pleased with the work done- which included new granite countertops in the kitchen and new cabinets and sinks in the bathrooms along with some miscellaneous tweaks needed to get a house looking and feeling fantastic. I felt like pricing was competitive and fair- the team definitely worked hard and earned their money. They also asked questions-I did make it a point to drop in periodically-that showed they really wanted me to be happy with the work, such as how deep I wanted the countertops to be. Sam was also a great communicator, I didn't have to do any chasing, he actually took the initiative to consistently send updates, which I think is a great feature. I definitely recommend his services.
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