Columbus, United States
5988 E Livingston Ave
N/A
+1 6145044409
I recently experienced a burglary on October 28, 2012. I had installed my own self monitored system years ago. The system would call me and then I would decide to run home to check for a false alarm, a break in and then could call the police or not. A self monitored system is better than none. But, human error can easily cause a fault in the system if you make a mistake at the wrong time. I made a costly mistake.I was at a movie and turned the ringer off on the cell phone and forgot to set the vibration alert. A burglary occurred during this time period. As a result of this human error the thieves were able to spend enough time in the home without detection by me. They easily disarmrf the system and they got away with about 1800 dollars worth of things.Well I called Bruce of SDG Security and he called me back late that same night. He came right out the next morning to put in a temporary system. Whew, what a relief that was! Within a few days the New Professionally Monitored System was in. Luckily I had the SDG installation done. Only last week another attempted burglary occurred at my home. The SDG System scared them off this time. The doors were wired to the system which was not the case with self installed system. The dispatcher at SDG called quickly and I was home within minutes. Nothing lost this time from the inside of the home. I did replace the door though with one that did not have a window. I also put double keyed locks in \finally\. At this time of financial and emotional insecurity in the city of Columbus. I strongly suggest installing an SDG Security System. The monthly fee is cheaper than a dog and does not require walking or boarding when out of town. Randall
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Great experience always, very reliable. SDG takes care of my home, business and mother's house. Highly recommend them.
I called SDG Security on a Wednesday to get an estimate on a job, the guy said he will try to come out that day-if not, he will come out the following day. I get a no-show, not even a phone call. I called them back on Friday and spoke with I believe he said his name was Greg and I explained the situation and gave him my information. He said he would check into it. Now it has been exactly one week since I spoke to Greg...have not heard anything back. Come on guys, have some responsibility...this is very unprofessional!
I had SDG's service for 3 years when I lived in the area and had a great experience. Simple, reliable service and accommodating staff.
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