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White County Cable TV

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Searcy, United States

whitecountycabletv.com
Internet service provider· Cable company· Telephone company

White County Cable TV Reviews | Rating 2.6 out of 5 stars (5 reviews)

White County Cable TV is located in Searcy, United States on 1927 W Beebe Capps Expy. White County Cable TV is rated 2.6 out of 5 in the category internet service provider in United States.

Address

1927 W Beebe Capps Expy

Phone

+1 8009030508

Accessibility

Wheelchair-accessible entrance

Open hours

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B

Blane

The service was often mediocre, even when using their highest tier of internet. The price is higher than other available service in the area. The customer service was never friendly or helpful. Their website is useless. Their billing never makes sense and they are never able to explain it. The only reason they have any customers at all is because there aren’t many options in this area.

C

Cowpuff Meerjungfrau

I agree with the other reviews, I would leave a zero star if I could. I have had service with many cable/internet companies in the past and White County Cable is by far the worst one I have ever had to deal with. Waiting for service and repair takes forever, and the worst is customer service. The local branch acts as if they can’t even access the Internet to see the problem I have been dealing with their customer service for the past 3 months and tell me to call their 1-800 number. They charged me the wrong package price. 79.95 instead of the promotional price of 39.95. I have been charged the higher price the past 3 months. Each time I called, it was promised that the price has been corrected, but told me that they can’t correct the current bill and told me to pay that. Well, I’ve been doing this 3 times in a row. Also, they don’t have a reference number for any phone calls. It seems like they don’t even make notes on their customer accounts. Each time I called, I had to explain explain everything all over. If there’s another option in your area, please avoid White County Cable for your own good

P

Paul Carnitz

Terrible service all round. From the service to the customer care. Total garbage. Like another review said the bill never makes any sense. How can you be late when you pay a month in advance?

W

WeaselPrince

Their internet service is spotty at best. I have been battling with them over a month and three service calls still having issues with internet speed and phone service.

L

Lawrence Lavender

I pay for the 100mbps and it’s horrible. Half the time when I only have one device on it runs at 5 mbps. If I’m not right next to the router when I’m playing a video game you can call it quits you’re not getting the connection you need. I’ve called already about it, they did something g at the home office, fixed for a day, and now it’s back at it again. If there’s any way you can get anything else, get it. This one is not worth the price. You’d be better off with a different company all together

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