Towanda, United States
RR 6
N/A
+1 5704852139
My mother had an appointment for repair services on 10/19. The repairman never showed up or called. When she called to inquire, she was told that "she" called at 4:16pm and cancelled and rescheduled for 11/5. She DID NOT cancel and reschedule, especially because she already waited three weeks for the 10/19 appointment. One customer service rep told her that he put in for "emergency " repair service for the evening of 10/19. Of course, this was a lie...the next rep said they don't have emergency repair. Needless to say, this is the worst service she has ever encountered. She was told by customer care that there were no supervisors or managers she could talk to. Beware if you call Sears appliance repair...no wonder Sears stores went out business ....I guess repair services are next.
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