Seattle, United States
401 NE Northgate Way #756
N/A
+12065773546
After a terrible experience with Express jewelers, I was recommended Arc Watch Works. They had better prices, service and quality of work. A 22 job at Express (that was done incorrectly and almost refused to refund with receipt) was only 6 at Arc. Super friendly environment and helpful staff. If you need watch service in the area this is the place to go!
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Both of my experiences here have been fantastic. I have spoken with two different employees as well as the owner, and have received great service every time. Super knowledgeable and down to earth folks. Highly recommended!
I've had many great experiences at Arc. They recently completed a crystal/bezel mod of my Seiko SRP775. And while the bezel proved tricky to get off without dinging up the case, they promptly responded by refinishing the case for free. Now the watch looks incredible. Prompt communication, great service, and excellent craftsmanship and care. Hard to find watchworkers like that today!
My experience was great. They were fast, knowledgeable and answered to all my questions kindly. I will be back whenever I need more work done on my watch.
A few months ago I took in a tungsten ring to have it laser engraved here. I was shocked when I got it back, not only did it look absolutely amazing but my guy loved it! It was done so beautifully but also very promptly. It was a perfect touch! Best of all though, were the employees! They treated me so kindly while I deliberated over fonts, etc. I can honestly say it was some of the best service I have ever experienced. Can't wait to go back again! :)
best place and very respectful people. you should go cause you definitely get good service and price
I took a tiny sterling silver charm to have engraved, just one tiny initial on it... it was 45 tax!!! complete rip off! Not even to mention how unknowledgeable and unhelpful the staff was. I can't believe how stupid I was to agree to their price. I was so naive I thought engraving was expensive period and I needed it asap - turns out there's a place on Etsy where you can mail your jewelry and they engrave anything and as much as you need for a flat fee of 6 shipping. I will never EVER go back to this incompetent place and neither should you.
It was fabulous! I got a great deal, and friendly expedient service!
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