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Bowman Refrigeration

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Seattle, United States

bowmanrefrigeration.com
HVAC contractorAir conditioning contractorCommercial refrigerator supplierGeneral contractorIndustrial equipment supplierMarine supply store· HVAC contractor· Air conditioning contractor· Commercial refrigerator supplier· General contractor· Industrial equipment supplier· Marine supply store

Bowman Refrigeration Reviews | Rating 2,3 out of 5 stars (2 reviews)

Bowman Refrigeration is located in Seattle, United States on 4451 14th Ave NW. Bowman Refrigeration is rated 2.3 out of 5 in the category hvac contractorair conditioning contractorcommercial refrigerator suppliergeneral contractorindustrial equipment suppliermarine supply store in United States.

Address

4451 14th Ave NW

Phone

+1 2067063033

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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C

Craig Edwards

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Walked in door up stairs and got blown out the door by the rude office gal. Will not go back!

D

Dee Bow

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Bowman Refrigeration's In response to the negative review left by Bjorn Ruud: As much as our goal is to provide complete satisfaction to every customer on every job, we know it is inevitable that at some point someone will be unhappy. If it is a result of something we did, we make every effort to make the situation right with as little negative effect on the customer as possible. There are times when the customer is unhappy because he or she has old equipment that we can only do so much with but they want us to try. This is one of those cases. Upon arrival on our first visit the compressor was running so hot that it had clearly sustained damage, although it was still running. We told the customer that we could repair the freezer, but that we could not say how long the compressor might last due to the overheating. We were told to proceed if we could keep the cost under 3,000. We proceeded with the repairs, which came to 3,300. The freezer ran for a while after the repairs but eventually the compressor failed, as we suspected it might. The customer was very upset, so as a courtesy we offered that if he bought the new compressor we would provide labor at no charge to install it. The customer wanted an extended warranty (factory warranty is one year) for no extra charge, essentially passing all risk to us on his old freezer that was purchased used from a third party. We offered a factory extended warranty which comes at a reasonable price, but the customer refused. And here we are being accused of screwing our loyal customers. We never claimed to be perfect but we didn't grow a successful business over 30 plus years by screwing loyal customers.

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