Seattle, United States
1511 3rd Ave #1088
N/A
+12062648999
I’ve been working with Chung, Malhas & Mantel since...2013 or 2014. Really wonderful, kind, and knowledgable. I’ve worked with Mr. Chung. Ms. Malhas, and Mr. Mantel on numberous things and can’t find much to complain about. All of the staff I’ve worked with are also tops.
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I found them through my legal insurance, MetLife Hyatt Legal Plan and had a legal consultation with Mr. Chung in June 2020. The consultation was very brief, for 20 minutes and he promised me to write a letter. He said it'll be a simple letter, ready in a week, and included in the consultation. Now it's end of July and I still keep calling them everyday for the past 3 weeks. They say everyday they'll give me a call back by the end of day, but I haven't heard anything from them. I emailed them several times, but never received any reply, so I've been calling them every morning and hear the same false promise from the receptionist. I wouldn't recommend this legal firm to anyone. Very poor services. [Update] I finally received a draft from them which was written by the receptionist in August. I don't understand why it took two month to have a letter with 5 lines of words. I sent them my review and it took another month to receive a final. You'll never get any reply if you email them. I still have been calling them everyday for a very minor request for the past 2 weeks. Of course the receptionist's been giving me the false promise again that they'll call me back. WTH. I give up. I WILL NEVER DO ANY BUSINESS WITH THEM EVER!
Worst experience ever! They will ignore your appointment without telling you before head. After the appointment time passed, you called back to check, they will tell you to reschedule since the attorney is not available now... I just wondering what is the point of schedule! Really recommend you read those 1 start ratings before you make decision!
They worked hard for us and sincerely appeared to have our best interests at heart.
I worked with Dr. MALHAS before few years ago and I would rate my experience as Ok with some scheduling hiccups. I have a new matter this year that I wanted to schedule for, which I setup a phone interview as directed. They insisted to collect some sensitive data about me on an intake form which have too many sensitive data to provide. I tried to convince them that I will do this later once we agree to work in the matter. They insisted that I have to provide this data and once I provided them this data, they kept scheduling my appointment 3 times and finally asking me to cancel. I am very concerned about this and will be watching for any irregular usage of my data. Cancellation was with no reason explained.
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