Seattle, United States
1201 Western Ave #600
N/A
+1 2069715100
Wheelchair-accessible entrance
Installation was a breeze, set up quick and fast. Had several questions during the process and customer service was always very friendly and courteous. Speeds are what they said to expect and the best part it works 24 hours a day no problems.
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MegaPath was super easy to sign up for, taking just a moment on their website, and my installer Steve arrived on time and very quickly hooked me up to Internet dramatically faster than my Comcast for about 1/3rd the price. My only regret is not signing up the day MegaPath became available in my building!!!
JUST PLAIN HORRIBLE! You will spend hours with customer support. We were never able to get the system working properly. Phone calls are dropped, wrong phones will ring, their training is a joke. They hold you hostage with the contract. Their portal is a mess and horrible to navigate. Bottom line, you will lose business if this is the company you choose to use for your primary point of contact. Not to mention to money you will pay in man hours having your staff troubleshoot.
They seemed nice at first but were very sketchy. I called once and chatted another time while trying to set up service with them. They asked for my address and then after making sure it is correct, they hung up. Same thing while chatting online. They asked for my address, then exited the chat... I'd say be careful before contacting them.
The transition to Megapath went very smoothly (once we got AT&T to stop holding us hostage). The setup of the equipment was very professional and the port of the phone numbers was quick and painless. It was such a easy transition that most of the users are not even aware that we changed providers. The Megapath team made it easy and the voice quality is amazing.
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