Seattle, United States
844 NE Northgate Way
N/A
+1 2063672162
Incredibly warm people here. I brought my glasses there for adjustment. Both the optician and the staff at the counter were incredibly nice. You can see their smile and feel the warmth of their service attitude. The optician does a good job. Really detailed work and professional skills. Frame adjustments can be tricky and in fact it involves in a lot of tweaking in different spots. The optician takes his work seriously. They take COVID precaution seriously too. Overall, you can just feel this is a professional optical store with great skills. I would recommend to all people in the big Seattle area.
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Reasonable prices, wonderful selection of frames, friendly and caring staff, and they back their service and products. I've never had a problem with these folks. And, when I broke my frames (by stepping on them) they fixed them in record time. I highly recommend these people!
Patty was friendly and efficient. When I got my eye exam Dr. Hoffman was more than helpful with a few problems that I have had for years. I left after having my eye exam, no pressure in buying glasses and was relieved to know I knew what to do for my ongoing eye problem. This is a great place and I will be going back to them.
Overall, most staff were super helpful and friendly. If I had any questions or concerns they were pretty quick to answer. My issue was with the Optician. During the exam he was nice enough and was talking a lot about his wife's artwork, which was sweet. He did take the time to sit down with me and go over how to put in contacts. I'd never done it before and he basically refused to let me use a mirror, and then got increasingly mad at me when my eyeball didn't like having a foreign object shoved onto it for the first time. During the exam itself, I was clear I had never had contacts before (so, ya know, not really sure what the process is) and that I was looking to use them for special occasions. I came back after a week of using 30-day contacts he gave me and when I asked about what the process was for changing to 1-week ones or dailies he just looked at me and said \well you never told me that. I wouldn't have given you these if you did.\ Which I very clearly did the second he asked what it was I was looking for. Going there I got fitted for what I needed, and it likely is pretty decent for just straight glasses, but I likely wont be back for another eye exam.
Great place for eye exam and glasses, I am very happy with the store a d more importantly the people, very comfortable
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