Seattle, United States
2909 1st Ave S
N/A
+1 2064621103
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Although I did not select Solterra as my solar contractor, I felt that they deserved an excellent review due to the time and quality customer service they provided me. They helped put my many bids into context and educated me about the products being offered. Ultimately, my distance from Seattle made their bid uncompetitive due to drive time. But they were up front about this and even provided a hypothetical cost estimate if my project was local so that I could evaluate my other bids. Excellent customer service from this company.
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Can't give these guys 6 stars but would if I could. Job came in at contract price and ahead of schedule. Technicians were professional and courteous. Sales rep and main contact, Kevin, went above and beyond. If you've considered solar but... Seattle, call them for the facts.
We flipped the switch this week on our new solar power system! SolTerra was excellent to work with, and we're very happy with our system. There were some glitches and time delays as we went along--no fault of theirs or ours, including my father dying--and they were helpful and communicative all the way. Solar power was completely new to us. From the time we asked for a quote until the project was done, we had a million questions, all answered patiently and in language we could understand. I think the responsiveness is especially admirable given that they work on whole buildings and construction projects, when we're just a little rambler in the suburbs. We don't expect to live in the area for many more years. We are not concerned with that because whatever we don't earn through energy savings, we will probably get back as equity when we sell. Feels great to run on green power!
Great company. Love our solar panels and the customer care SolTerra provided. Definitely love the app that we can use to see our production.
I sent an inquiry about getting solar installed on our home in North Bothell. Unfortunately, we have two large trees that I'm pretty attached to that didn't make our home a good fit for solar. That didn't stop Emily from providing excellent service and information on our options. Any company that is honest enough to tell you their product isn't a wise investment is good in my book.
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