Seattle, United States
2030 Airport Way S
N/A
+1 2063283288
Gender-neutral toilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
we have been completely satisfied with the service. Since installation, I have called them a couple of times and they always answer the phone and they never hesitate to make sure that I am happy with the system. I highly recommend Washington Alarm.
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We had our alarm system updated, Rob and Sal were very professional. They were on time, introduced themselves and kept me informed on their progress. Rob walked me through the use of the new panel features. Both of the guys were very friendly. I highly recommend!!
Washington Alarm is the absolute best! I had a pretty traumatizing event happen to me, intruders entered my house in December 2019. Washington Alarm promptly provided all of my alarm logs for the time period in question, they did everything possible to make me feel safe. The information they provided will be very useful when I go to court. For the 5 plus years I have had Washington Alarm’s service my equipment functioned without issue, I was able to reach a real person (a local person) any time of the day or night and everyone was always pleasant, helpful and respectful. I have decided to sale my house because of the traumatic experience I had in December with the intruders. Though I know that I am safe because of extra precautions taken, I can’t get over the psychological impact the ordeal has had on me. I highly recommended to the new owners of my house that they continue the service with Washington Alarm. In my opinion this company is outstanding. Without Washington Alarm, I would not have been able to hold the people responsible that broke into my house. There is no question if I ever need home security in the future which company I will be using, Washington Alarm.
I paid 15 K to have alarm installed at my business, took 9 months no communication, very little instruction, About once a month the alarm randomly breaks, causing a 115 dollar service call, repeated calls about an issue they are reporting to me but they cannot tell me what's wrong. Generally horrible customer service would not recommend and If I had to do over again I would have gone with my other alarm estimate, technology is not up to the same level of their competitors. If you have a choice go with someone else
They were a good service until I had an issue. They installed a 2GIG system and then when a year later an alert kept showing up on the panel, they could not fix it and then stopped responding to my calls altogether even though I am an active customer, paying monthly fees. This is how you lose a loyal customer.
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