Chandler, United States
2150 E Germann Rd #1
N/A
+18778779376
I have utilized this company for nearly 3 years now without any issues. Installation of my equipment was done quickly and professionally. It works great. Billing each month has been right on. No problems here folks.
like
Terrible company. We were told if we moved, service would continue at our new home. Our new home is newer and completely wired for an ADT security system, but they won't honor our contract since the model number on the faceplate is different and no longer for sale. Now they are forcing us to purchase 600 of equipment or they will send our remaining contract to collections. Nice right? You don't need ADT, connect your security system up directly through your local police and fire. They were beyond nice and completely professional with every guarantee in the world, now after we signed up nothing but threatening and aggressive customer service. AVOID ADT.
For 8 months I paid Security Alarm Now and found out it had been installed wrong on the entrances and had been without alarms going to ADT monitoring all those months. SAN refused to refund my money of hundreds of dollars and cut off my account. They are the worst alarm company I have had and the most ineffective installers in the industry. Don't waste your money.
I would give 5 stars because there service is good but they also lie to their customers. In August I signed up for the basic plan. I was also signed up for referring people, so my mother signed up but spent almost 1000 on additional equipment. In February 22 I was called by a woman named lacrita, she informed me that mine and my mother's visa cards would be sent out in 3-5 days. On February 23 a woman named amber called me and said the cards ( plural ) were processed and sent out and would be here in less than 5 days. I received my cards ,but to this day I have been told several different dates that my mother's card would arrive. Today I was told by a girl that it's our responsibility to read the fine print that they could change the date in which the cards could be sent out. So my advice to anyone thinking about A D T security it is a good service but don't expect to be told the truth about anything dealing with money cause that's all security alarm now is in it for.
How could anyone bare to use this company when their commercial alone, (still running on the east coast ad-nauseum) is beyond insanely stupid. This guy "Mike" thanks the dumb blond with her skirt hiked up and her legs strategically placed to be the center of the commercial, "for having him on?" On what?? It's not a tv show! This is the lamest, most demeaning- sexist, idiot commercial on the broadcast. Makes the company look pathetic!
Total rip off. My system was cancelled by me due to poor customer service immediately on installation. But the company kept billing me for a year.
A high pressure sales company.
Deli
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