Mt Pleasant, United States
359 Wando Pl Dr B
N/A
+1 8433765342
Senior Helpers is a great company they are so detail oriented. They really work hard to make sure to find a great match between the caregiver and the client (my dad in this case). I know I can count on them to be there for me and my father who has Parkinson's. Whether it is taking my dad out to run errand, out to lunch, shopping, even taking him to his doctor appointments, or even just sitting at the house with him while I am at work. I know I can call them with the times and they will make sure they have a caregiver who is competent to be able to take care of my dad. I feel so much relief knowing that he will be safe and well cared for. The peace of mind it gives me is invaluable. Senior Helpers is great at communicating with me which I love!! Senior Helpers is my go-to. They go above and beyond to make sure my dad has what he needs, they do not disappoint! The team work they have as a company is impressive!
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I have a deep passion for Senior Caregiving and I am blessed to have found a company ( tried a few) that not only cares for each and every client but for their agents as well. We have access to learning material, plus hands on training and instant access to a professional medical advisor 24/7. I cannot think of a better company to place the care of your loved one. Senior Helpers is always at our back door making sure client and agent is a good fit. Senior Helpers is as devoted and passionate about senior caregiving as I am..
Would rate zero stars if possible. Be cautious. They were supposed to come stay with my 97 year old mother today, and for the next 2 weeks. No one showed up. Didn't even call. We did not even know it until I called my mother and she said no one showed up. So we found out from her, not the company, 8 hours later. When we called to check, they said that employee was fired. Didn't bother to call us and tell us no one was with my mother. Now they say they can't provide 12 hour coverage , even though it was agreed to yesterday and they advertise 24/7 coverage.
My Mom receives excellent service from Senior Helpers. Her caregivers have been and still are top notch. We’ve used this agency for almost 3 years. Kim is apart of our family. I trust her with my Mom and our lives are better because she’s in it. Would highly recommend this agency to care for your loved ones!
We feel so blessed to have found Senior Helpers to assist in my husband's care. From the initial meeting to discuss our needs and consider which personality of caregivers are best suited for our household, the agency has done a superior job. They are client-centered in their focus and standards. Scheduling needs change frequently for us and Amy, Julie and their crew always patiently respond, consistently providing caring and supportive services to ensure we are able to get to and from multiple appointments and therapies -- they have become extended family. We are extremely pleased with the quality of care we receive and are very grateful for their compassionate and professional employees.
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