Essex Junction, United States
159 Pearl St
N/A
+1 8028787181
In-store shopping
Wheelchair-accessible car park
I was shocked at the prices when I went to drop off a nightgown to hem. Nothing fancy, a straight hem. I happened to ask the cost just after she wrote up the ticket and she told me 28.00, maybe more because it was an A-Line gown and it's 'a lot'. I took the item back and left. Have the gown being hemmed for 12.00 at Village Gifts in Jericho. Great tailor there, don't let the kid toys fool you. There's a very gifted seamtress there.
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I dropped an item off to be tailored and they assured me they knew how to do it. However, a week later they called me and said they didn't know how to do it so I had to bring in an example. On that day, I also brought in a jacket and a button that had fallen off, for which they charged me 15 to reattach the button. I am dissatisfied with their tailoring and their customer service and will not be returning.
Highly recommend! I needed something done very last minute and she was incredibly accommodating
I have been getting alterations for past 11 years each time i need something altered have always done a good job thanks sewing basket
The people that work are tremendous. They're friendly and very helpful. I brought a suit in to get adjusted, and their crafts(wo)manship is exceptional. This is now my go-to for alterations.
I've now used both this location and the Barre location for alterations. Work was done well ad the employees are always friendly.
I'd like to share OUR experience with Sewing Basket. I went there to get a new zipper for my husband's shorts. Normally, things like this I fix myself as a lot of women of my generation still do, but a few months ago I hurt my left hand and now being one-handed I just had to ask for a "professional " help ( happened to be VERY UNprofessional) So, I went to Sewing Basket because it conveniently locates almost around the corner from our place. They told me I should stop by in a WEEK !!! and shorts will be ready for 30 (!!!!!!!????????!!!). But I didn't get'em not in a week nor 2 weeks. I didn't get'em for a MONTH. On my 1st "stop by" they told me the shorts are not ready.On the 2nd " stop by" they picked up a wrong zipper ( pale yellow for dark- almost black-shorts). Then they said they will call us when they are done but they never did. I asked my husband to give'em a call ( because I was so sick an tired dealing with that place and those people again and again ) and finally he was able to pick up his shorts ....a month later. And guess what? They didn't give him ANY explanation why this simple 30 minute job took'em 4 weeks and they even didn't give him any apology for doing such a crappy business. My advise: do not EVER go to Sewing Basket on Pearl St. in Essex VT if you want your things to be done properly, on time and if as a customer you do not want to feel so poorly and very much ignored. Can't even RATE this place. I had to give 1 star rating because unfortunately there is no NEGATIVE star rating system ( then it would be MINUS 5 stars.) Shame on you people to treat your customers the way you treat'em. Mrs. R. Clarke
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