Universal Stone, Inc.

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Shakopee, United States

universalstone-inc.com
Bathroom remodeler· Kitchen remodeler· Contractors· Countertop store· Granite supplier

Universal Stone, Inc. Reviews | Rating 4.6 out of 5 stars (3 reviews)

Universal Stone, Inc. is located in Shakopee, United States on 961 Stagecoach Rd. Universal Stone, Inc. is rated 4.6 out of 5 in the category bathroom remodeler in United States.

Address

961 Stagecoach Rd

Phone

+1 9527464690

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair servicesService guarantee

Open hours

...
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Gerilyn Hommerding

We chose Universal Stone on the advice of friends and we feel it's the best decision we could have made for our kitchen granite. Jenna, our salesperson, was so easy to work with and helped us every step of the way with our vision. She is knowledgeable, friendly, and a true professional. There is also an in-house designer who was very helpful and informative. I highly recommend both of these talented people. The installers were professional, friendly, and did an amazing job installing our granite. They went above and beyond to complete our install. The completed project from start to finish exceeded our expectations. I strongly recommend Universal Stone, we plan to use their services again with our bathroom remodels.

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roger miller

Universal Stone did a fabulous job installing granite counters in our new house! This is the second house we've used them for. We found granite at a different supplier, but Universal gave us a fair price to go ahead with the project. Also, we have a curved bar....no problem fabricating that...measurement is done with a laser-type device, which transfers the layout to their computers. All in all very reliable and honest ...I'm very happy!

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Katie Grotberg

Unfortunately, we had a terrible experience with our salesperson. We had called multiple times and left messages multiple times after our measurement appointment to set up an install time (we were initially told that we would be contacted by our salesperson within a few days, so they could set it up). After over a week of calling and leaving messages with no luck, we found out that our salesperson was on vacation and were told that we would have to wait until they were back to set up an appointment and move forward. Thankfully, Corey helped us out and set up a prompt install appointment and and answered them questions we had. Since then, I’ve called again to ask about a missing sink grid and aftercare instructions because they were not communicated with us. We were again funneled to our original salesperson who has again not returned our call. I was hesitant to leave a review but do not want people to have experience that we had. The measurements and installation were fantastic. Everyone involved in that process was great! The granite is quality, however a few areas look a little stained from the natural coloring of the stone. I’m not sure that this could have been avoided. If you are considering this company I recommend using Corey as your salesperson. He was the only reason we were able to move forward with our installation in a timely (but still delayed) matter and was very helpful. We are very appreciative of his willingness to take on additional responsibility and help us out.