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Shamaley Buick GMC

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El Paso, United States

shamaleybuickgmc.com
Auto repair shop· Car dealer· Oil change service· Used car dealer· Automotive And Vehicles· Buick dealer· Auto tune up service· Gambling instructor· Truck dealer· Used truck dealer

Shamaley Buick GMC Reviews | Rating 4.5 out of 5 stars (8 reviews)

Shamaley Buick GMC is located in El Paso, United States on 955 Crockett St. Shamaley Buick GMC is rated 4.5 out of 5 in the category auto repair shop in United States.

Address

955 Crockett St

Phone

+1 9152314000

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible toilet

Offerings

Car washOil changeRepair services

Open hours

...
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R

Ricky Valenz

The salesperson was very professional, knowledgeable and attentive. He thoroughly covered everything in detail. His communication throughout the deal making processes (about 1 week) was on point. My only issue was with the finance dept and their representative. He was not honest or up front and tried to pull a fast one on me. If it weren't for the salesperson correcting finance errors I would have walked from the deal. Hence the 4 stars. Good customer service, just be on guard when dealing with the finance dept.

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Miguel

After receiving my truck back, I now give this Shamaley Team a 5 star rating. Sal, Santiago, Tony and the lady, who I forget her name sorry, who processed my warranty, did deliver as promised. Mr. Castanon (service manager) and his team, offer courteous service and work on improving on a daily basis. After I elevated an issue, they help me resolve it directly with GM, kudos to their team for their help.

M

Maria Guerrero

Best experience in buying a vehicle. It was fast and very, very friendly service. Isaac thank you for your for being so patient with us and answering all my husbands questions. You did an amazing job.

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john allen

I had stopped in with my wife to see if they had received any of the AT4 Diesels as I had not heard back from the sales rep. We were met by Isaac who was very helpful, but had to transfer me to Mario as I had spoke to him via email. Apparently Mario was already engaged and we were switched to a third salesman Daniel. We already had financing with check in hand and said which truck we wanted, but the initial process was slow and frustrating. Daniel worked very well with us and answered our questions. We came the next day to receive the truck after PDI and was extremely disappointed with the quality of care shown. The driver door was hit against something and took a chunk of paint and the tailgate looked scuffed with bubbles in the clear coat. The detailing of the truck was lack luster. There was grease and sticker residue all over the vehicle exterior along with chalk marks on the rims and tires. We were never greeted by the manager and waited for over an hour to see the finance person to complete the purchase. Daniel and Isaac were very professional, but we were not impressed with the rest of the team. We have purchased a few GM vehicles over the years from other dealerships and the care shown by the Shamaley dealership was the worst we have experienced and we question their ability to perform service on our new truck.

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Anthony Larranaga

I was a bit skeptical on purchasing a vehicle out of state and having to drive a distance to pick up but Sergio and the entire staff were very pleasant to deal with and made the process flawless. Great group if people! Thank you

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Steve Reyes

Aaron and Enrique were amazing and very helpful. At no point were they pushy. Everything felt casual and genuine. They let us take our time and test drive multiple trucks until we landed on the one we fell in love with. I’m hoping we’re able to do business with them again very soon!

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CODY WOODGEARD

We had the absolute best experience with Oscar when applying for and then purchasing our new 2021 Sierra. It has been over a month since our initial experience, however, Oscar has continued to assist us throughout the process. Our four year old son was with us during our walk in and he was taken care of just as well as we were. Oscar was sure to provide top tier service and we could not appreciate him more. If you are looking to purchase, this dealership is highly recommended and any salesperson you are greeted with will be beyond willing to assist with your needs, but if you have the chance absolutely request Oscar!

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Filiberto Espinoza

Great support from Sergio (sells person). He treated us very well. He explained all features of the vehicle. He was relax, showing the difference with the Sierra truck different models.At the end he explained the on-star feature and helped connecting the system.

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