Waldorf, United States
2280 Old Washington Rd
N/A
+13018614016
I got some curb rash on one of my wheels. Took it in to be repaired and got a quote of about 200. Had to pay half at the time of dropoff and was told it would take up to 3-5 days but it could be done sooner and that someone would call once the repair was complete. After a week, I call several times and no one answers the phone. I decided to just go to the location to figure out what the status was. After waiting in the waiting room for 45 minutes someone comes out and asks if I could be helped. I told him what I was looking for and he proceeds to try to locate the wheel. After about 20 minutes he finds it and loads it into the car for me. Wheel looked good. It wasn't until I got home and had it next to the others that I realized the shade was slightly lighter. Hopefully, it won't be noticeable when I mount it. They could definitely have better customer service and follow up.
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After taking damage to a tire and rim at highway speed on Friday night, I was able to find this shop online Sat AM, and Lauren was extremely helpful in the office, offering to help find a temp tire while I ordered the matching tire to my set. The shop is a bit hard to find if you are going there, but again they were very helpful and fair with the pricing, as they conducted the repair as I waited. It looks fantastic (no visible damage and matched the rim paint quite well), and again I felt it was quite a fair price for the time it took to repair and make it look right. I'll be back to have them touch up my curb scratches.
Ive been dealing with sharper image for few years now. Between custom work and repairs on my wheels i couldn't of asked 4 better experience. They treat me like family and they treat my car like its their own. They have a customer 4 life!!
I am the owner of a 2003 BMW 530i. The original wheels began to develop air pockets in the clear coat which then started to eat away and destroy my wheels. The first shop that I went to appeared to be impressive with their matching company t-shirts, fancy garage and Ipad presentation,,,,,but they couldn't even determine if my wheels were 1 piece or 2 piece rims. They wanted to charge me to find out and then said that they could even damage my rims in the process.....this was something they just wanted me to understand. After I phoned Shawn at Sharper Image and sent him a photo of my wheels, he was instantly able to tell me that they were 2 piece and assured me of his experience working with this type of wheel. I can be a very picky customer, and I left my car with Shawn on a Thursday with very specific instructions. My car was kept indoors as requested, my terribly eaten away rims were restored to NEW, my bent wheel was straightened to perfection, my 2 piece rims were painted EXACTLY the way I asked, Shawn and his staff were all very very professional. Sharper Image knows how to treat their customers and the price for the work COULD NOT BE BEAT! Again I say, I can sometimes be a very tough consumer to please, but my experience here was nothing short of GREAT! I would highly recommend Sharper Image. I picked my car up clean as a whistle and looking like new money!!!!
Had a small bend and crack in my rim which caused the tire to loose pressure. Not having a spare, Sharper Image performed expedited repair of my rim. The service was professional, fast, and reasonably priced. Thank You!
Sharper Image does great job at reasonable prices. My wheel usually looked like new whenever they repaired if. I had been to the shop for about three times now.
Great customer service and black owned. Impressed with how these young people conduct business. They should give lessons.
I bring m the car here E.V.E.R.Y . Doc ,Shawn and the crew NEVER fails me. I have taken my car to other shops; just to get a second or third check and sharper image employees have yet to be wrong about any information concerning the problems of my car(S).
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