Shelby Charter Twp, United States
56828 Mound Rd
N/A
+18005279420
The best experience ever. I needed to order a rebuild gasket kit for my vertex pump. So I called them and talk to a nice lady( cant remember her name) and she was very knowledgeable and helpful! Had the part order in 5 minutes. She informed me that it may take a week to arrive. It arrived in just 3 days and it was the correct kit! I will definitely order from them again!!!
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They say a picture is worth a thousand words...This is a picture of my pond after 8 years of using the Natural products available from The Pond Shop. I can't say enough about the speedy and great service from Nick...he will diagnose any issue I have with my pond just by looking at a picture and then will send out what I need to fix the problem the same day!
Nick and the entire staff at The Pond Shop are great to work with. I've used their expertise and advice for my outdoor koi pond several times. They know their stuff, that's for sure! They were patient with all of my questions, and trust me, there were a lot, as I don't really know what I am doing when it comes to fish/maintaining a healthy aquatic environment. I will continue to shop with them for years to come, as their excellent customer service and knowledge of the products they offer truly sets them apart!
Spot on and great service.
WOULD NOT USE THESE GUYS!!!! They are unprofessional, overpriced, and some of the rudest/unpleasant people I have ever met.
Deli
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