Eugene, United States
2300 W 7th Ave
N/A
+1 5413438811
DeliveryIn-store shopping
Oil changeRepair services
My husband and I bought a used car from Sheppard and were pleased with our experience. Abraham was as good as a Jungle Cruise guide from Disneyland, taking us on a great test run. Once we decided to purchase the car things trucked right along, one star deduction for the printer failure at the end of the deal. Everyone we dealt with was friendly and professional.
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I spent weeks looking for an older model Mustang GT and found what I was looking for at Sheppard Motors. My buying experience was great but not long after I got the car home I couldn’t drive it. The vehicle would not hold a charge. I bought a new battery but it was quickly drained and would not charge. At that point, just before Christmas, I had only driven the car about 100 miles and it was dead in my garage. I found a repair shop that worked diligently to find the issue. It was determined that the Smart Junction Box inside the car had water damage. Total repairs including battery replacement exceeded 1500. When I called Sheppard motors to ask if there was anything they could do, I was told “sorry, car was sold ‘as is’”. They would t even meet me half way with the repair costs. I just paid my second car payment and am truly disappointed. I would not recommend buying a used car from this dealership. Buyer BEWARE.
We purchased a used car four weeks ago for our 18 year old daughter. Our experience was so great, we went back and my 22 year old son bought a car four weeks later. Everyone from Robin who answers their phones, sales (DEFINITELY ASK FOR ABRAHAM), to finance (Mahalo John!), to Brian in the service department is fan-freaking-tastic! Their selection of new and used cars is incredible. They really do make you feel like family! We’ll be back again.
Mark Roberts... woah what a guy!!! I bought a car and it was seamless. Best car purchase I’ve ever made. Will look for Mark in all future purchases. If you are going to visit Sheppard Motors ask for him.
Edgar provided outstanding service and took great care in getting my car repaired. He coordinated with the extended warranty company and arranged a rental car for me. His communication through the process was top notch. My thanks to Edgar.
I worked with Mark Roberts phenomenal. He was no pressure and easy to work with yo. Not even playing. Buy a car from Mark Roberts.
Was looking for a Honda CRV and went to Sheppard Motors. Matthew Fideler pulled one out front for us to test drive and we ended up falling in love with the vehical! Matt was very friendly and easy going, no pressure at all. He made buying a vehical so much less stressful and he was very knowledgeable to our questions. He and Sheppard Motors made it a breeze to take home our beautiful CRV! Overall a great car buying experience!! Thank you very much!! I highly recommend this place!! & Will return in future!!
Beware, shady business practices, contacted them about a gti, asked a few questions, Tony Johnson said he'd get back to me, ignored me for 2 days, then jacked up the price 1200. Then told me it had sold a few days earlier, before I had even asked about it. After seeing some interest guess they thought they could ignore all the interested buyers and get more money out of it. I'd stick with more reputable businesses.
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