Shorewood, United States
1518 E Capitol Dr
N/A
+14149675728
I received excellent customer service when I stopped in to ask a question that I had about an older model PC laptop that I still have. With so much new technology these days; I truly commend the gentleman who was gracious enough to answer my question regarding my laptop. Trying to use an out dated PC or laptop is really hard these days; because of how hard it is to keep up with the many software technologies; that are being introduced to the many people who work so hard to keep our communication devices working especially during these difficult times that we are living in. I think anyone who is having trouble with a PC or laptop or any other device should check out Milwaukee PC for themselves and see the wonderful customer service that they offer.
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I brought my computer in for a diagnostic because it wasn't keeping a charge and registering an error code. I was told I would be called with a diagnosis and price BEFORE fixing. I was concerned with retrieving my photos and other important data. I call after several days to check in. I was told it was the motherboard and it had gone out. The price was 212 and some change. Milwaukee PC serviced my computer without my ok. It had already been \fixed.\ They did NOT contact me prior to service as they stated. They did not call to explain anything!!!! To add insult to injury, I was told it would take another 25 to put my old hard drive in an external one and I would have to attempt to retrieve my data myself!!!! For them to do it would cost even more money!!! The problem I brought my computer in for was never handled. Then, when I brought my computer home and plugged it in after spending 236 and change, it still has the exact same problem! Shutting off immediately after booting up. He told me bring it back in. I did. Picked it up last week and now it's not shutting off but my hard drive was probably replaced for no reason!!!! Lost all my photos and I was never given ANY explanation for what was actually wrong with my computer or educated about any care tips or anything. The absolute worst customer service experience ever!!!!
Small store but they will go above and beyond to fix your computer affordably.
Thanks to Ilya @ Milwaukee PC, I have never had to worry about problems or issues with any of my computer's, whether laptop or desktop. Knowledgeable, friendly and patient with those of us who don't speak fluent \PC\, this shop is absolutely the \go-to\ place in the North shore for honest, reasonably priced support. They have, on several occasions, gone well beyond the extra mile in my times of \crisis\. Highly recommend you give them the opportunity to work with you when you need computer sales or service of any kind! Many thanks!
Ilya is a top notch professional. Highly qualified.
Deli
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