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Ron Tirapelli Ford, Inc.

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Shorewood, United States

rontirapelliford.com
Ford dealer· Car leasing service· Car service· Automotive And Vehicles· Auto parts store

Ron Tirapelli Ford, Inc. Reviews | Rating 4 out of 5 stars (5 reviews)

Ron Tirapelli Ford, Inc. is located in Shorewood, United States on 4355 W Jefferson St. Ron Tirapelli Ford, Inc. is rated 4 out of 5 in the category ford dealer in United States.

Address

4355 W Jefferson St

Phone

+1 8157253033

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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B

Beth F

UPDATE: I was contacted by R.T. Ford and they are taking appropriate action regarding the situation described below. Assuming everything is done as promised, then they have earned my business back. It is not easy to deal with a situation like this. I now believe they are taking appropriate steps to make things right with me. Credit where credit is due. I had a bad experience in the service department. While my Explorer was being service, something of value was stolen out of my vehicle. R.T. Ford is the ONLY place I had been between last seeing this item, and realizing it was missing. No question at all where it disappeared. I spoke with the general manager. All I really wanted was to make him aware, and perhaps get an apology. He said he would follow up, but never did. This is how R.T. Ford cares about its customers. We have purchased 2 Explorers and 1 F350 from R.T. Ford. But that is the last they will ever see of us. Very disappointed in the lack of follow up after such a serious problem.

M

Michael Ware

I highly suggest this place. Sharon was wonderful to work with. She was very nice, honest and fair!

J

John Carnathan

This is my second purchase from Tirapelli. Justin and Edgar was awesome. They treated me with respect and worked with my requests very well. They bent over backwards to make me feel that I was the only person purchasing my new escape. Thanks to both of them for being upfront and good. Recommend are Edgar and Justin.

M

Mike A'Hearn

Im always hesitant to write bad reviews but they top the cake on bad attitude for a group of people working at a dealer. This is strike two for me at RT Ford both times they had my truck over triple the time they said it should take them to service my vehicle. The first time i get my serpentine belt replaced i was told ill have it by the end of the day and three days later i got it back with a broken line that controlled my power 4 wheel drive switch. The most recent is an oil change that should have take. 45 minutes to an hour (was my quote). 4 hours later with no call and no one at service i get my truck back to hear a popping noise when i break and my coolant reservoir was completely drained. I will never take a vehicle there again due to such poor service in both the way they treated me and the way they treated my vehicle. My family has bought at least 10 vehicles from this place too.

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Tony Bonuchi

Great selection of new and used vehicles. The staff is not a flash in the pan group. These are veteran sales pros that have been with Baker Ford for many years. Think twice before you head down the street to another dealer. Don't forget to check out the Roush products!

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