Short Hills, United States
527 Millburn Ave
N/A
+1 9739129222
In-store shopping
Well appointed store with on trend and classic designer pieces. Yes, pricey, but in line with what you would pay for quality designer items at Saks or Neiman Marcus. Store staff friendly and helpful. Effort is made to carry lines that are not readily available at other stores locally (MRZ clothing, Pierre Hardy shoes, Ports 1961 etc.) Space is open and has a nice layout. Definitely worth a visit.
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I ordered a J.Mendel gown at a trunk show at UFFIZI, on February 13, 2012 for my daughters wedding on September 29, 2012. I paid a deposit of half the 4500. It came in in June, and she charged me the balance. I said it looks different, color style. she said I was crazy. I tried it on, she said it just needed to be altered. I didn't see the dress again until The end of August. no alterations had been done. When I went to pick it up September 13th, I started to cry, It didnt fit, it looked terrible on me. She said all mothers of the brides are the same. She also said that her seamstress was going on vacation. I called J.Mendel on Madison Avenue they said to bring it in. They 100% agreed that when the sample went to production they changed the style, this was an edited version for sure, they tried to alter it for me. I wrote Susan Chayon (the owner) and email telling her how unhappy I was. She answered a curt and sarcastic email back, telling me I was impossible. My husband took me to buy another dress. I am now stuck with a 4500 gown I will never wear. She is the most difficult shop keeper I have ever met, miserable woman talks you into things. How she has been in business this long is shocking. Her merchandise I guess sells itself to her circle in Short Hills. The whole experience was so upsetting.
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