Secaucus, United States
520 Jefferson Ave
N/A
+1 8887506450
Wheelchair-accessible entrance
they are very much the professional when coming into our office building, they remember that we have a 1st and 2nd floor which has the containers, always very pleasant. When we had to call and add additional pick up there were no problems
like
We had a large order pickup and they did a wonderful job! Will definitely use again in the future.
Everything was explained in detail well before we scheduled our service, along with explanation of fees. A driver contacted us to set up the actual pickup and phoned again the morning of service. He arrived on time and had our items out of the way in no time. They made a task we were dreading much easier!
The customer service rep who set up the contract was very nice on the phone and helpful in getting the job set up. The guy who came to do the job was super friendly, too. What bothers me is that when they send you the contract, there is a note that you \may be\ subject to fees and that you have to go to a web site to find out how much they are. Turns out I owe more than 15% than the quoted price due to these fees (fuel and recycling) that weren't disclosed in the phone calls it took to set up the job. It's one thing to negotiate a price, but to be hit with hidden fees (yes, when you put them on a web site and not in the contract, that is the definition of hidden), I feel scammed.
I waited 7 hours and they called me to cancel at 3 PM! The truck was too full allegedly. No other trucks available. Will call another company....
Deli
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