Shrewsbury, United States
895 Turnpike Rd
N/A
+1 5083665849
Kerbside pickupDeliveryIn-store shopping
Wheelchair-accessible car park
Stellar experience with Ferrari purchasing and installing a hot tub at my home. From the great guy who educated us and sold the tub in a no-pressure manner, to the scheduler who organized the installation, to the great crew that efficiently built the stone platform, to the great electrician who wired the tub (all during the middle of winter)...this was a smooth buying experience. Everyone has been a pleasure to deal with, communicated with me well by phone and email, and explained each and every step, including how they can help me if any questions or issues arise in the future. Highly recommended!!!
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Was extremely impressed with the knowledge and service provided my Mark Hunter. We purchased a hot tub in September 2019 coincident with construction of a new home in Shrewsbury. The tub was sunk into the ground to improve the aesthetic and ease of access - Mark and the folks at Ferrari coordinated with our builder for an outstanding result. We could not be happier with the tub. I strongly recommend Ferrari Pools and Mark Hunter.
We used Ferrari for a pool and spa retile and resurface with Pebbletec. First, if you're trying to get work done right now (Spring 2020) just know they (and apparently every pool place) is VERY busy. It took a little bit to get started but once we did they did a fantastic job. Al and Lackey are both super knowledgeable. Diane was very pleasant and helpful but initially hard to get a hold of. Once we got started work went quickly though and looks beautiful.
The sales pitch is good while they are convincing you to get their product and service but the customer service itself is awful. They reply to my inquiry through text and email right away, answered all my questions, and of course we bought from them but after that, They horrible to get in touch with....they are very frustrating to deal with ..
Installed my pool in 1985. I had it restored 2000 with another company, they couldn't meet my time line and they just finished another restoration now, 19 years later. I had no problems at all with them other than the weather. Diane was a pleasure to deal with. I recommend them for a new pool or a restoration.
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