Sicklerville, United States
1651 Sicklerville Rd
N/A
+18562324700
We did business with this place five years ago, I had no problems. But now, the woman that took my order was really nice, but she’s the only good thing that came out of doing business with this company. This time around the new management is absolutely horrible!!!! I was promise the tent the day before the celebration. He called and promise us that the tent would be here before 12 on the day of the event. The day of the event he called and promise us by 2 the tent would be delivered, but the size that we ordered would not be available and asked if it was okay to give us a smaller size. We agreed. The tables and chairs arrived two hours before the event. When I called to see what’s going on he made up excuses Then around 4 he called to tell me that the tent would not arrive until 6 , the event started at 6. First the tent would arrive at 12, 1, 2 then finally he said 4, the tent never came!!!!!!!! I prepared all months for this event they made things harder and stressful. And the money I paid for the package was way too high and the stress and anxiety that came with it was not worth it. If you are looking for a tent do not call this place, it’s not worth the aggravation!!!!!! you’re better off buying your own tent, which we had to do!!!!!!! DO NOT RENT FROM THIS PLACE!!!!!! IT’S BAD SERVICE!!!!!! BAD MANAGEMENT!!!!!!!! That Monday we did get reimbursed on our down payment. That is one good thing the manager did.
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I have always rented from Preferred Party rentals. The service is great. The only issue I had this time was I rented satin chair covers and alot of them had rips. Thank God I was putting chair sashes around the chair covers because you were not able to see the rips.
Terrible Experience With Product And Customer Service. I Rented A Stage And Pipe And Drape. Both Were In Terrible Condition. The Stage Was Missing A Leg And Almost All The Drapes Were Torn And Falling Apart. The Pipes All Had Duct Tape All Over Them !!! When I Called To Complain Michele Who Answered Every Time I Called Didn't Believe Me Said “You’ve Never Rented A Stage Or Pipe And Drape Before So How Do You Know What It’s Suppose To Look Like” And Asked For Proof. When I Emailed Her The Pictures She Said She Would Forward To The Owner. It Took Him About 3weeks To Get Back To Me And Offered Me 100 Back When I Spent Well Over 500. I Have Photos Just Not Sure How To Share With This Review.
Do not rent from this place. I rented from them in August and had no issues. This time not so much. I ordered a package that included 30x30!tent sides tables and chairs the day before my event. Well the tent and tables with chairs came but no sides. They called after I questioned the delivery people and said the sides would be here by 10 the next day. Well they arrived at 1120 and weren’t even the right size. They put them on and left them just hanging with the excess on the ground blueing in the wind. We had to put stuff around on the to keep them from blowing. When I emailed them to complain and ask for a discount they said that they are short on sides and did the best they could. Gave me ten dollars off of the two sides due to time inconvenience. I’m sorry but they should have had the right sizes since ordered the over a month ago. We will no longer be dealing with this place. So if need to rent DO NOT from here.
If I could give no stars, I would. Tent had numerous holes and extremely dirty.
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