Silver Spring, United States
8551 Fenton St
N/A
+1 3015851080
Toilets
Wheelchair-accessible toilet
When I needed new glasses, I came to Visionworks in downtown Silver Spring, because the people working there are so courteous and kind. A year earlier, they had replaced a missing screw in my old glasses frames for free, and I had not even bought those glasses or any other glasses at Visionworks before. This month I did order glasses from Visionworks. They helped me find attractive frames the right size. They spent all the time I needed helping and advising me; they did not rush me. Tkeyah was especially helpful, professional, friendly but not pushy. She even calculated various discounts to give me the least expensive price, so I could afford to get 2 pairs of glasses. My prescription glasses arrived a week early. Also, Visionworks created a safe place because of the current pandemic: They wear masks and provide a mask if a client does not have one. They take a client's temperature and provide hand sanitizer and clean tissues. They clean eye glasses frames after anyone tries them on.
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The staff here was friendly and patient . Wide variety of frames offered .
It took me a while to get in touch with someone in the store, however once I did I was able to get what I needed to renew my drivers license on line so THANK YOU to whoever was answering the phones on Saturday, 2/20 who called me back when she said she would and to Dr. Terlesky for completing my online vision details when she said she would!
Horrible. They don’t answer the phone when you call them. They immediately say “Can you hold?” and never come back. Rude and unprofessional
Super friendly staff. The doctor, Dr. Terlesky, really listened to my concerns and made great recommendations for my watery eyes. The whole process was very quick and easy!
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