Simi Valley, United States
663 Bristol Ave
N/A
+1 8055838207
Our company was referred to Marlund at Advanced Engineering Acoustics by a trusted colleague back in February 2018. We ordered a sound engineering report, met with him at a client's home where he performed some sound testing and we paid him for the report which we are still waiting for. One month went by, 2 months went by...still no report. We've tried multiple attempts to contact him and get a status. Any communication would've been helpful even if he's busy, we run a business ourselves so we get it. I always communicate with clients. After numerous attempts to his cell, we did call his office unexpectedly and he happened to answer and was surprised to hear from us and said the report will be ready ext week.\ We've been emailing and calling him for the last 4 MONTHS and he has not emailed back, is not answering his phone, and is not contacting us back. We just want our report! This is THE most unprofessional experience we've ever had with a business after paying for what we agreed upon. At this point we just want a refund and cannot even get that back. I highly DO NOT recommend trusting this company for any of your sound testing needs unless you feel like having your money stolen from you and not receive anything in return. We are extremely disappointed and frustrated and will need to take this issue to the next level. I advise to avoid this company and Marlund E. Hale at all costs, save yourself the headache and grief.
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