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Entertainment Earth, Inc.

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Simi Valley, United States

entertainmentearth.com
Collectibles store· Toy manufacturer· Retail· childrens store· Figurine shop· Toy store· Warehouse· Events & Entertainment· Children's Entertainment

Entertainment Earth, Inc. Reviews | Rating 4.3 out of 5 stars (5 reviews)

Entertainment Earth, Inc. is located in Simi Valley, United States on 61 Moreland Rd. Entertainment Earth, Inc. is rated 4.3 out of 5 in the category collectibles store in United States. Entertainment Earth is a major retail and wholesale seller of Action Figures, Toys, Replicas, Collectibles, Bobble Heads, and More! From Star Wars and GI Joe, to The Simpsons and Anime. Manufacturers such as McFarlane, Sideshow, Dragon, Mattel and many more!

Address

61 Moreland Rd

Phone

+1 8182550090

Service options

Kerbside pickupDeliveryIn-store pick-up

Accessibility

Wheelchair-accessible car park

Open hours

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William Bobick

I had a great experience with Entertainment Earth. I was treated like a valued customer from the start. The Representative was very thorough and friendly. I had an issue with an order, a missing item. She identified the weight of the package was off over the phone with me. I was offered multiple options to make it right. I feel like it has been a long time since I was asked, as a customer, which way I would like to resolve a problem. This kind of customer service is getting rare in this world. This company is full of good folks.

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Jason Chan

I have only had positive experiences with Entertainment Earth. My packages have always been packed carefully and arrived in great condition. I find that when it comes to preordering collectibles, they ship earlier than other vendors. Last Summer, the economy shipping took longer than normal due to the impacts of the pandemic, but those issues seem to have been resolved now. I am a satisfied customer and will continue to order from them for accurate and reliable service. Thank you!

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Marc DiMartino

Abysmal shipping and customer service. I had items arrive from China during a pandemic faster than they could send a single in stock item across the country. And they had the nerve to charge 20-30% more to ship than pretty much anyone else. On top of that, they'll spam your email with a million ads before they even think about answering customer questions. DON'T WASTE YOUR TIME AND MONEY, SHOP ELSEWHERE

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J C

NEVER PRE-ORDER with Entertainment Earth! I put in an order MONTHS ago, and jst today they told me they cancelled it because they didn't actually have it and were never going to get it. Now that I have waited MONTHS for entertainment earth to fulfill my order, all the other vendors I could have ordered are now out of stock. So, because entertainment earth is greedy and selfish, they kept me on the hook just long enough to prevent me from ever making a purchase or getting what I wanted. Good job guys, you prevented me from giving my money to a competitor. You also guaranteed I will NEVER shop with you again. I should have known better than to trust a company in Simi Valley. I'm going back to BigBadToyStore, they have never cancelled a preorder.

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dylan

The shipping service is the worst I ever had. Custmer service offer zero help. ordered almost three weeks ago, got no update. Unless they offer a incredable cheap price. Don't buy from them. Avoid, go somewhere else.

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