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Mitchell Saab

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Simsbury, United States

mitchellsaab.com
Saab dealerAuto parts storeAuto repair shopCar dealerUsed car dealer· Saab dealer· Auto parts store· Auto repair shop· Car dealer· Used car dealer

Mitchell Saab Reviews | Rating 4.6 out of 5 stars (8 reviews)

Mitchell Saab is located in Simsbury, United States on 388 Hopmeadow St. Mitchell Saab is rated 4.6 out of 5 in the category saab dealerauto parts storeauto repair shopcar dealerused car dealer in United States.

Address

388 Hopmeadow St

Phone

+1 8604086064

Service options

In-store shopping

Offerings

Oil changeRepair services

Open hours

Sun
Closed
Mon
9AM–7PM
Tue
9AM–7PM
Wed
9AM–7PM
Thu
9AM–7PM
Fri
9AM–6PM
Sat
9AM–5PM

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G

Greg Heller

Ordered parts needed them asap they handled it and fast thanks yall definitely be buying more great customer service also have agreat day

K

Kimberly Hudson

I visited this wonderful dealership around 2pm on April 19th 2019 to have a key made for my 2004 9-3 Saab Linear because my unlock button on my key remote broke. Rick is the go to man and is very knowledgeable! I officially call him the Saab God! I was so pleased with my knew key! Because now I don’t have to hear my car alarm go off anymore in public or my family teasing me about breaking in my own car lol . THANK YOU SO MUCH RICK & Everyone else that assists him . Very satisfied customer and I will be back for future business.

A

Andy Reid

Great Volvo and Saab dealer. The service department is absolutely top notch. Rick in Saab service is the best service advisor ever.

D

David Fenton

scheduling, drop off, phone updates, loaner vehicle, pick up, honesty, and workmanship were all excellent. Under construction now making hours a little limited but an understandable compromise for improvements. I would highly recommend anyone bring their Saab here for service, etc. Probably other vehicles too.

I

Ivorie Blake

Had an oil change scheduled for Thursday with shuttle service to and from work, called the dealership this morning to find out if they could accommodate me this morning and was told yes. Got here, checked my vehicle in and sat down to wait for the shuttle to return from its first run. Shuttle arrives and the driver tells me I could go ahead and sit in the front, he comes out of the dealership after a few minutes to inform me that they do not usually shuttle customers for oil changes and that by the time we get to Hartford my vehicle will probably be ready. I'm annoyed and puzzled by this point. He said, "I'll go inside and confirm cause it just makes no sense." He goes in and comes back out, opens my door and informs me that they just took my car in and I should wait for it. I'm obviously pissed, I get out the shuttle and go back into the dealership to sit. It's one thing to tell a customer you don't provide a certain service, it's another to have complete disregard for whatever else your customer has to do or where they need to be. I'm confused as to why I was never informed before that shuttle service is not provided for oil changes especially since I had an appointment scheduled and had to reschedule for Thursday before even calling this morning. Each phone call I made, the representatives were very clear on what service I needed, that a shuttle would be required, and that I needed it to get to Hartford. Here I am still waiting, its been about 1 1/2 hours and I can't seem to let go because clearly it didn't matter that I have things to do because it made no sense to them transporting me to Hartford. I think I knew and accepted what it means to "leave my car for service" at the dealership even if the work required only takes 1/2 hour... I got to work at midday because I waited for 2hrs while they serviced my vehicle.

I

Ian Carr

Flawless and smooth transaction. Took care of the car I traded in and had me driving home in no time. Any request they fulfill and I couldn't be happier. Would and will absolutely go back in the future to purchase again

T

Tom Kelly

I purchased my Saab 9.3 in 2008 and have had it serviced there ever since. Rick and the service team are the pinnacle of service and always seemed to be as invested in my car as I was. They are first class all the way. Thanks guys!

N

Nikki Perry

Ok sales, even better service!

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