Skokie, United States
5600 Old Orchard Rd #149
N/A
+1 8474707233
What I expected. Not terribly friendly, but it is connected to a courthouse so that makes sense. I got there at 7:30 and there was no line. Line started forming at 8:10, then by 8:20 there were 10 people in line. They let people in 5 at a time. If you want to be first in line get there at 8am. There was only one clerk at the birth certificate/marriage license area (Suite 149) so if you get there late I can imagine there would be significant wait times. I was in and out in 10 minutes to get a birth certificate. I’ve been waiting 5 months for it to come in the mail. WAY better than trying to get through by phone or waiting for the mail to come.
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Impossible to get hold of anybody and, if do, they talk into you like if you owe the money and refuse to pay. WHEN IN REALITY- we pay their salaries. And insurance. And pensions. That WE DON’T HAVE Ourselves. Cook County at its best.
I would give this office a 0 if Google allowed. Got my first traffic ticket and called multiple times to gather information and was either hung up on or the number listed on the website was disconnected (why list a non-working number?). Finally went into the office and had THE WORST customer service. Being in customer service myself I always make it a point to be kind to those servicing me because I have been in their shoes. However, I do know there are ppl out there that shouldn't be in customer service and this lady was one of them. She directly insulted my intelligence, rushed in getting me to leave like she didn't have time to answer my questions, and talked over me and interrupted me while I was asking questions. Needless to say I didn't get anything answered and left more confused and now angered than before. Completely unprofessional and a waste of tax payers dollars for just horrible service.
Checked twice before heading over what time they close. Website and online says 7pm, got there and a very polite security officer informed me they close at 4:30pm starting June 1st. Today is July 31st. They had almost 2 months to update their information. I will now h read back over tomorrow and try again.
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